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New Chapter 8
References
Pseudonym: ChickenSoup88 CommentsSupply Chain Management was discussed in both my classes so I wanted to read more on what it was really about. This website gives the definition of SCM and the main types of SCM Software, which are planning applications and execution applications. Pseudonym: Champignons CommentsThis page gives the definition of CRM in an easy way to understand. Pseudonym: boywonder CommentsThis website provides a overview of the functions, benefits, and overview of a call center. They are becoming very popular amongst many businesses. Pseudonym: D Mo CommentsThe professor mentioned SAP as one of the companies that helps businesses establish forms of CRM, this web site further explains what SAP is, does, and some of the history on it. Pseudonym: nene Commentsit was a very helpful site to learn about customer relationship management Pseudonym: piojobersuitero CommentsThis interesting website shows us the importance of customer relation management in the business world. It also explains what are the different tools that companies have to improve their customer relation management such as loyalty. Finally it describes what are the benefits that companies can obtain from these tool, but algo, what are the responsabilities for the companies. Pseudonym: mcdeluca CommentsA help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website or e-mail. Pseudonym: mixologista CommentsThis site provides a description of why it is important to maintain a great focus on a companies most valuable assets, their customers. It provides a brief overview of the benefits SAP CRM brings in terms of sales, marketing, service and e-commerce. Pseudonym: State Of Mind Comments(SCM) is a process used by company's to ensure that their supply chain is efficient and cost-effective. A supply chain is the collection of steps that a company takes to transform raw components into the final product Pseudonym: Gely Commentsin this website we can find the definition of Supply Chain Management; theories, components, business progress integration of SCM. Pseudonym: muzikgerl CommentsThis site discusses what ERP is, what its benefits are, and what other advantages it holds. Pseudonym: kaiosama CommentsThis article gives the definition of what CRM is and 10 major reasons of why the CRM projects fail in a business(actually there are 13) Pseudonym: minermaniac CommentsHelps define what is electronic data interchange. Pseudonym: nd<3 CommentsThis website gives a more indepth explination on Supply chain management. Pseudonym: pas09 CommentsThis article explains how utilizing costumer relationship management will have a great impact on how your company conducts business. Pseudonym: Toby CommentsThe article is about how blogs are used to make your job ealier. Pseudonym: Pvespa CommentsThis website gives us a more in depth look at Electronic Data Interchange or EDI. The site begins by basically defining what EDI does and how it works between companies. It explains how the order is placed and what happens in order for the order to be received. The site also explains that in order to be success in such a globally competitive business world it is crucial to be familar with EDI, without it you can lose a strong advantage. The site then goes on to discuss the future of EDI, what changes to look for and how to keep up with the trends of EDI. Lastly all references are listed. Pseudonym: Mr.Anderson CommentsThis site provides a brief one paragraph explanation on what Customer Relationship Management is.This site also recommends a book by the name of "Building the CRM Business Case" for further reading . on a scale of 1-10 i rate this page a 7.5. Pseudonym: dims87 CommentsProvides a good definition, what CRM consists of and its affects on companies. Pseudonym: boywonder CommentsThe website provided provides a company who specializes in Customer Relationship management. Pseudonym: aands CommentsThe definitions of the term is short and clear also have examples with it. Pseudonym: MJ14 CommentsThis site proposes a model, which is a hybrid, and typical of many of the models and diagrams of CRM that you will find on The Internet and in popular books on the topic of eMarketing/eCommerce. The model has three key phases and three contextual factors: Pseudonym: Chevy CommentsHelped me understand what Enterprise resource planning was used for. Pseudonym: nene Commentswith this site i understand better what it means business intelligence Pseudonym: cjordan Commentsshows how to balance business priorities with the wants and needs of customers, consumers and constituents. Pseudonym: hotwheels17 CommentsEbusiness is a term used to describe businesses run on the Internet, or utilizing Internet technologies to improve the productivity or profitability of a business. ( i have a mistake this is chapter 7 and the one i have in chapter 7 is chapter 8) Pseudonym: hotwheels17 Commentshas a definition, show a chart and the type of clases of the intellegent agent Pseudonym: evoboy2 CommentsIf I needed this services I would proabably use this site because it was so easy to use and understand there services . Pseudonym: KYALVAREZ CommentsTHE CRM HAS CHANGED ACCORDINGLY TO TECHNOLOGY. NOW A DAY HAS FOCUS IN HOW COMPANIES HAVE ADAPTED TO THE NEW TECHONOLOGIES AND SURVEYS IF THE CUSTOMER LIKES THE COMPANY AND THE NEW VARIATION OF TECHNOLOGY Pseudonym: azuherib7 CommentsThis website is very interesting, it explains ERP’s ambition to integrate all departments and functions across a company onto a single computer system. Some of the usages are Integrating financial information, Standardizing and speeding up manufacturing processes, and reducing inventory. Pseudonym: Pher CommentsWikipedia description, history, types, implementations, and other facts about the interaction between a company and its customers trhough technology. Pseudonym: D Mo CommentsThis web-site offers a good explanation of CRM's and ways of putting them to use in you or your businesses favor. Pseudonym: jmiguelv CommentsHOW ENTERPISE BUSINESS SYSTEMS HAVE BEEN INTEGRATED AND AFFECTED THE BUSINESS WORLD TODAY. Pseudonym: MsPrettyPink CommentsIn this website they describe the different advantages to using the software versus going into cloud computing. Pseudonym: cjean1023 CommentsEnterprise content management in real business marketing now. Pseudonym: maxcat CommentsI would use this again it was the a few of the only sites without sponsors about this subject matter. Pseudonym: murfman CommentsI have used about before and will continue to use it as a resource for I.T. and other topics. Pseudonym: redickrocks93 CommentsThis site gives the definition of what CRM is and how it is used. This site also has a link to go ask questions that you may have to the experts on the subject. Pseudonym: 7773 CommentsThis website provies a brief overlook at what supply chain managemnet is. It provides hyperlinked tips for futher detailed information. Pseudonym: wisconsin88 CommentsThis site gives a more in depth description of Supply Chain Management. Pseudonym: devastate44 CommentsThis website talks about who really has the benefits from SCM. Pseudonym: 7773 CommentsThis website provides a detailed definiton of what a secure electronic transaction is as well as it gives the viewer a closer look at how SET works. Pseudonym: Redhot02 CommentsViewing every customer's interaction as an opportunity to increase customer retention within the company. Pseudonym: GlenCoco CommentsThis website expands on the information given in the powerpoint. This site is brief and a straightforward guide to partner relationship management. Pseudonym: icefox_1 CommentsArticle gives specific information on Enterprise Systems Pseudonym: aaharley CommentsThis website has a free membership to ERP information, templates, and software training. Pseudonym: HGS CommentsThis is an indepth article on supply chain management and its software. It talks about implementing the system and roadblocks to setting up the software. It also discusses supply chain management and the environmnet and its overall effect on globalization. Pseudonym: MrBull CommentsA whole resource from CIO.com about ERP. Better than the slides.... Pseudonym: CCLK CommentsI like this website, it is very detailed information about Expert systems also shows video. Pseudonym: Conse CommentsVery interesting to read. it has graphics explaining the concepts, models and relationships. Pseudonym: yoski2 CommentsWebsite dedicated to any CRN related articles. Pseudonym: Stx13b13 CommentsIs a very good article that goes in depth in order to explain supply chain management. Pseudonym: wulfra CommentsPartner relationship management (PRM) is a business strategy for improving communication between companies and their channel partners Pseudonym: lesmom CommentsHas information on advantages, disadvantages, and implementation on ERP. Pseudonym: Fili19 CommentsThis page covers the five baasic components of the supply chain management which are plan, source, make, deliver and return. It also covers what the supply chaind does. This page also contains some links to other important aspects of supplyl chain which you may want to take a look at. Pseudonym: SJ313 CommentsI liked the fact that not only does this website gives different definitions for SCM but it also gives possible problems that can be encountered through SCM. Pseudonym: wulfra Commentsstrategy seeks to improve business processes by improving communications between a business and its channel partners. In some ways it is closely related to customer relationship management. However, in many cases, partner relationship management is a term specifically applied to relationships between businesses. Pseudonym: Two4sun CommentsThis site is useful for built-in support for end-users, workgroups, content experts, process owners, administrators and every computer users. It is well organized, full of information on the oracle content and enterprise management. Hot-pluggable—Out-of-the-box support for Oracle and third party repositories, security Pseudonym: Two4sun CommentsThis site is useful for built-in support for end-users, workgroups, content experts, process owners, administrators and every computer users. It is well organized, full of information on the oracle content and enterprise management. Hot-pluggable—Out-of-the-box support for Oracle and third party repositories, security Pseudonym: tigris1004 CommentsThis website explains what Supply Chain Management is along with theories,components, and business progress integration of SCM. Pseudonym: expectations CommentsHow EDI works, why EDI, five benefits of EDI, how it is used are explained in this link. Also there are more links related to this article. Pseudonym: pjwer CommentsThis is a short and simple webpage explaining what an EDI is. but it gives a simple and good explanation, while giving simple examples of EDI's. Pseudonym: wisconsin88 CommentsIn class no one was really sure about what algorithms were, so i put the wiki definition on here. Pseudonym: Two4sun CommentsThey have technology evaluation centers to help assist you. Its interesting that they even have possible solution to the decisons. Pseudonym: Two4sun CommentsThey have technology evaluation centers to help assist you. Its interesting that they even have possible solution to the decisons. Pseudonym: First_Flight CommentsThe following website, which link is provided above, informs the end-user about the concept of CRM. Overall, a definition is provided to help further clearify the topic, the goal of CRM is given, cost, advantages, even information as to why CRM projects fail. Overall, the website is very informative. Pseudonym: Monk CommentsEh, breifly sums up the importance of having loyality and customer retention programs for any business. The website does a poor job explaing why business should focus on this field. Pseudonym: dcowboys0065 CommentsLists some salaries of supply chain managers Pseudonym: llpr2101 CommentsElectronic commerce reffer a business that manage over internet and approch all the benefiit tha provid like e- mail ect. Pseudonym: Pamachgri CommentsI liked this article were very interesting Pseudonym: FFSH CommentsI like the fact that in this site CRM is defined in refrence to * Information Technology (IT) perspective,The Customer Life Cycle (CLC) perspective,and Business Strategy perspective. It is also equipped with a diagram representing CRM Pseudonym: charms21 CommentsThe information on this website was confusing and did not really clarify what EDI was. Pseudonym: tokioprincess CommentsThis article discusses what is supply chain management and what it can do for a company. This includes software, collaboration, and globalization on the supply chain Pseudonym: setnomleb CommentsThis website provides a brief description of what supply chain management is and it shows a few examples. Pseudonym: Mr.IneedanA CommentsThis web site has valuable information about MRP programming as well as the history and its use. Pseudonym: pfc freda CommentsThis is a short article that points out the importance of keeping customers happy while making profit. Pseudonym: ipraya Commentshow EDI is used in the data intechange Pseudonym: Boomer CommentsWebsite offers overview of CRM as well as several links for purchasing software. Pseudonym: Eyore Commentsthe site gives a brief yet helpful explination of the concept CRM Pseudonym: marieM Commentsthe effects customer relationship management can have on a business Pseudonym: Luscious CommentsIt provides Definition, Architecture for EDI, Benefits and history of Electronic Data Interchange. I think it’s very helpful for business major students. Pseudonym: Tiburon CommentsSupply Chain Management (SCM) topics covering definition, objectives, solutions and the impact of globalization. Pseudonym: Eeyore Commentsthe site gives a brief yet helpful explination of the concept CRM Pseudonym: tokioprincess CommentsProvides an abundance of information for business intelligence with definitions, insight, and current articles regarding business intelligence. Pseudonym: Love_girl CommentsDecision Support System, DSS Architecture, Development Framework, Classifying DSS, Applications, and Benefits of DSS Pseudonym: MissBurberry CommentsThis Website includes Software solutions Pseudonym: rosebud CommentsThis is the CRM software based on SAP, the company that revolutionized information gathering, and all of the amazing features that come along with it. Pseudonym: Timany CommentsThis website gives four main bullets of what CRM consists of in an industry. Pseudonym: Lilithwasfirst CommentsImportant because inventory is usually one of the most valuable assets. Pseudonym: mxm CommentsHistory and implementation of SCM evolution and application. Pseudonym: ABCDEFG21 CommentsThe following website is information about Electronic Data Interchange. Pseudonym: Shogun CommentsCRM is an information industry term for internet capabilities that help an enterprise manage customer relationships. Pseudonym: rayadita Commentslots of information on E-business Pseudonym: Austina CommentsGreat article! The article explains how businesses are using the internet to attract consumers. It goes into the benefits of repeat business. It also goes into the attempts firms are making today to build loyalty and retention programs. Pseudonym: Calicokitty CommentsThis article breaks down the supply chain management, it is short and to the point. Would like to have read more in this article. Pseudonym: moddi CommentsVery good site with good understanding on the subject Pseudonym: acs_moon Commentsthe site has a lot of information for up to date data resource management Pseudonym: acs_moon Commentsthe site has a lot of information for up to date data resource management Pseudonym: 1224 CommentsThe enterprise systems web site that I found does not go in detail about enterprice systems its just a website where you can buy software it is intresting because you can get an idea of how much things are worth. Pseudonym: violet CommentsMicrosoft announced that it will bring Microsoft Dynamics CRM Online to international markets by H2 2010. Pseudonym: luchoMD CommentsExplanation on how expert systems can be set up. Pseudonym: emmy21 CommentsBenefits of Having Oracle do your supply management Pseudonym: Good Luck 1 CommentsExplains the benefits of a company's utilization of its CRM software. Pseudonym: @irvriv CommentsThis website is about a company that provides enterprise business applications for other businesses and firms Pseudonym: @irvriv CommentsThis website is about a company that provides enterprise business applications for other businesses and firms Pseudonym: hilda1984 CommentsThe Enterprise Business Architecture defines the formal link between the enterprise business strategy and the results predicted from supporting strategic initiatives. Pseudonym: @aorozco4 CommentsThis is from Business Systems News and Analysis for Finance and IT Professionals. Pseudonym: philla_31 Commentsthe company "Right Now" discribes why their Customer Relationship Management software is needed to help improve business and keep customers in the business world. Pseudonym: recardenas2 CommentsEnterprise Content Management (ECM) from Microsoft is a key component of an organization's infrastructure. Pseudonym: sunset38 CommentsGives definition of CRM. Pseudonym: noclasstoday Commentsthis is an article dealing with customer experience through the ordering process. Pseudonym: ccopperpot3 Commentswikipedia site...discusses history of EBS. configrations, advantages & disadvantages..etc. Pseudonym: butzloffrost CommentsThis is a great website for understanding Customer Relationship Business and how vital it is in our society currently. Pseudonym: darij CommentsThis article describes the supply chain management Pseudonym: binnie333 CommentsExplains what Electronic Data Intercharges are and gives some examples Pseudonym: peter CommentsExplains CRM in detail for use in the real world. Pseudonym: darij CommentsIt is a good website which provides information about different IS Pseudonym: Bigrod CommentsA good peek of what an actual business company has to offer. Pseudonym: yamel Commentsfair definition of what is a customers relationship management Pseudonym: fernandoduarte CommentsThis article talks about Reengineering and what is it's process. Pseudonym: Peque467 CommentsIt explains why companies have had to incorporate enterprise resource planning into their business and the benefits that it brings with it. It acknowledges the fact that it is not easy to develop such a system since it brings changes to the company and many may find it difficult to adapt. The document also talks about the demand that exists for ERP professionals; they are needed for software and hardware support. Pseudonym: jess_rocha24 CommentsThis website explains and provides examples for the following enterprise business systems: - Customer relationship - Enterprise research - Supply chain management Pseudonym: ajan05 Commentsthi refence explains why it is important for a company Enterprise business systems Pseudonym: arrenteria CommentsThis site defines CRM as a marketing tool that helps an enterprise manage customer relationships in a very organized way. There are three parts in the application architecture of CRM: operational, analytical, and collaborative. Pseudonym: prijl1226 CommentsGood article about creating succesful loyalty programs. Pseudonym: Mgonzalez44 CommentsDefinition and examples of customer relationship management Pseudonym: Ximmy CommentsThe web page explains the three phases of CRM. It helped me understand better what was explained in class about these phases. Pseudonym: superman CommentsThe wikipedia website is great for defining 'Customer relationship Management' because it not oly gives examples but it also provides links to related material concerning the topic. Pseudonym: erickestrada Commentsadvantages of using the new technologies for managing a company as well as the new breakthroughs Pseudonym: endosmag CommentsThis enterprise business definition as “the activity of providing goods and services” can be reworded as “the utilization of capital in performance to produce value in results”. Pseudonym: ezekiel Commentsthis link is giving you a modern definition of it with a point of view also Pseudonym: zizu Commentsclient-server as an enterprise computing model is an early example of trend and misconception going hand in hand. Pseudonym: nguerrero2 CommentsThis article gives an example of using an electronic system and their achievements due to the use. Pseudonym: zephyrus CommentsThis site tells you what customer relationship management is. It basically tells you that it's a strategy for managing a company. The main goal is to attract clients. Pseudonym: mayb Commentsthis site just describes CRM very briefly but with some examples Pseudonym: Louis Vuitton CommentsThis websit briefly explains the benefits and downsides to customer retention programs. Pseudonym: psoto5 CommentsCustomer relationship management involves using technology to organize business processes. The goals for CRM are to find, attract, and win new customers. Pseudonym: CHachy Commentscollection of articles regarding enterprise systems. Pseudonym: mespi CommentsHelping an enterprise to enable its marketing departments to identify and target their best customers, manage marketing campaigns and generate quality leads for the sales team. this is the CRM Pseudonym: celecampos CommentsSupply Chain Management was discussed in both my classes so I wanted to read more on what it was really about. This website gives the definition of SCM and the main types of SCM Software, which are planning applications and execution applications Pseudonym: Woody CommentsThis article answers the questions of what supply chain managment is to what is the impact of globalization on the supply chain. Pseudonym: zexar CommentsExplains the Customer relationship management and the uses of it in a very precise way Pseudonym: despino Commentsthis site talks about the importance of computer information systems Pseudonym: Ida CommentsIt is very interesting all the things you can learn about marketing, customers and how sometimes you need to think twice what is going to be your retention and loyalty program. Pseudonym: jenny18915 CommentsThis website gives definitions of EDI, where it is used, and examples that are understandable to everyone. Pseudonym: Tania Deyanira CommentsThis website defines Decision Support Systems and the typical information that a decision support application gathers. Pseudonym: thedude89 CommentsHere is an example of a company that provides customer relationship management software to other organizations. Pseudonym: fjteran Commentsit is a simple easy to understand web site it just basically talks about the prm it describes it and give a broad idea Pseudonym: afdavila CommentsThis article outlines the goals of e-Business Systems, the components of customer relationship management, and the purposes of supply chain management Pseudonym: fjteran Commentsit is a site where you can find various kinds of information in this case i was looking for natural interfaces it is a complex web site Pseudonym: dog22 CommentsGives a good understanding of customer relationship management Pseudonym: es ar tee pt CommentsSCM information. Pseudonym: cpavilar CommentsThis article talks about how Nike lost $100 million dollars from a poor supply chain management strategy, yet they were able to come back up again. Supply chain management is critical to a global company such as Nike/ Pseudonym: cpavilar CommentsAn interesting article explaining how they created a virtual reality game that stimulates all 5 senses. Pseudonym: jatm CommentsIt is a very interesting journal because it has updated information Pseudonym: Pnjr CommentsSupply chain management softwares promote efficiency and effectiveness. Here are some key points of how that is done. Pseudonym: ancy CommentsThis web page gives a brif idea of the concept of customer relationship management. General terms are covered appropriatly and it can be used to get basic definitions for a start. Pseudonym: evaldepenas Comments"Design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally." Pseudonym: Elsa Commentsit talks about some problems on the CRM system and is very interesting. Pseudonym: Elsa Commentsthis article explains with more detail the decision support system topic. It is easier to understand with this article. Pseudonym: monster Commentsthey provide efficient and reliable services to help you have a better relationship with your clients, customer, ect.. Pseudonym: monster Commentsretailers seek to understand the purchase behavior of customers Pseudonym: monster Commentsretailers seek to understand the purchase behavior of customers Pseudonym: ai1102 CommentsGreat article with a lot of information on customer relationship management. Pseudonym: devilray CommentsA site for blogs, support. link to all kinds of CRM resources Pseudonym: ra7opez Commentsthis is an article by an expert in which he defines the customer relationship management and the solutions to it and discusses intertwined problems and comes up with possible preventive menthods also Pseudonym: eclipsegst CommentsWell developed website, good description and examples of topic. Pseudonym: Florencia CommentsBenefits, trends, strategies, etc of CRM. Pretty broad and the slides give a more in depth explanation of CRM. Pseudonym: Carita9 CommentsCRM is a wa to help retain customers and help build brand loyalty. This link talks about how to learn to keep and attract new clients for a company. Pseudonym: anolivas2 Commentsdescribes and defines enterprise resource planning and it also gives solutions. Pseudonym: aamarr CommentsThis is an article that goes over three of the major problems with Customer Relationship Management programs. Problems such as technological, business processing and policies. Pseudonym: utrebor CommentsSalesforce defines their Customer Relationship Management Pseudonym: rmartinez2007 CommentsThis site was to an advantage to me because it helped me further understand what customer relationship management is and different strategies that come across this topic. Pseudonym: nessa!13 Commentsthis explains eight steps that will imrove your businesses supply chain and make it also eco friendly Pseudonym: Deseo41 CommentsI chose this website because it lets you know why it is complicated to be taking care of customers. Furthermore it gives you a brief definition of customer relationship management. Pseudonym: emduarte Commentsthis website gives a great explanation of what it is CRM Pseudonym: zizu CommentsArtificial Intelligence is the key technology in many of today's novel applications, ranging from banking systems that detect attempted credit card fraud, to telephone systems that understand speech, to software systems that notice when you're having problems and offer appropriate advice. Pseudonym: oleyva4 CommentsIt doesn't provide an exact definition but gives a good example on how enterprise business systems affect a specific industry. Pseudonym: mdruiz_airam Commentsa Data base with articles in the UTEP library Pseudonym: tany89 CommentsThis site has a brief definition of what is enterprise resource planning and explains what are the primary benefits for a company that applys them Pseudonym: tany89 CommentsThis site has a large explanation of how a secure electronic transaction works and how an online customer can get one Pseudonym: thebluecar CommentsThis is a pdf document which summarizes briefly about enterprise resourse planning systems. The focus is using strategy Pseudonym: Robocop Commentsarticle on CRM and the importance of customers and ways to drive them towards your product Pseudonym: Robocop CommentsKnowledge engineers build expert systems; expert systems or knowledge engineering consist of knowledge and reasoning Pseudonym: aguillen Commentsthis page shows a project made at nmsu that describes and explains the enterprise systems.. what they work for and how their used Pseudonym: mmoreno17 CommentsVery interesting insight into what supply chain management is and the logistics of it. Not very long but very well explained. Pseudonym: Guess CommentsI like this website because it further explains what enterprise business sytems are a do. Pseudonym: raulalexjoey CommentsDoes supply chain management really affect day-to-day operations? Although it's imperative to know what the definition is of "supply chain management", realizing that it actually can become an issue in the "real world" is also as important. This article gives the reader real life viewpoint of how a company has to work together with their suppliers in order to acheive their ultimate goal; a win/win for all! Pseudonym: mariqis CommentsThe information provided by this website is very complete and helped me a lot. Pseudonym: endosmag Commentsvery interesting link in which they describe very well what is a decision support system. Pseudonym: ewheelz08 CommentsThis web based article does an awesome job of portraying the disadvantages, and I like that this is based on a true scenario which is from the the US Department of Transportation. Pseudonym: lizita CommentsI HAVE A BETTER UNDERSTANDING IN THIS WEBSITE Pseudonym: june29 CommentsShort and to the point Pseudonym: nikki3742 CommentsGives a brief history on DSS Pseudonym: nikki3742 Commentsshows how the state of new jersey has applied this concept in real life Pseudonym: Tyson CommentsElectronic Data Interchange is more complex than just using email. EDI consist of using technology to transmit data electronically. The data is sent from the originator and the recipient. Pseudonym: nanis CommentsThis webpage explains what a customer relationship management is and how tha manage it in an organized way, like creating a database in which it stores information about customers in order to provide a better service. Managing the marketing and sales departement as well as providing employees with the tools to provide a high-quality service. Pseudonym: lifeisgood CommentsTHIS SITE OFFERS A REALLY NICE SOFTWERE TO HELP WITH EFFICIENT Customer Relationship Management (CRM) Pseudonym: Changoleon CommentsGood info!!!! Pseudonym: Buttons CommentsThis website gives a brief overview of partner relationship management and it also offers software. It describes the software and what it's capability is. Pseudonym: Hollywood CommentsThis site discusses why it is important to maintain a great focus on a companies most valuable assets which is their customers. It talks about the benefits SAP CRM brings in terms of sales, marketing, service and e-commerce. Pseudonym: cepod1015 CommentsThe website is extremely user friendly and contains a large amount of facts Pseudonym: K. C. Browndog CommentsGreat overview of enterprise systems in general...tons of info. Pseudonym: kite22 CommentsFor example, an enterprise might build a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing service, and perhaps the customer directly could access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth Pseudonym: Shina CommentsThis webpage explains what Customer Relationship Management (CRM). It also points several aspects in which CRM helps organizations to do business internally and externally. Pseudonym: won CommentsVery straightforward. Pseudonym: ange1 CommentsCRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. Pseudonym: Majik8fx CommentsGives an in depth analysis of the terms that truly make up Enterprise Resource Planning. The applications and varied uses for the Enterprise portion of ERP, are elaborate upon. Pseudonym: alix7 CommentsThis site gives an insight regardin Supply Chain Management. Its goals and components are described as well. The most valuable information provided is the relation of this subject to Enterprise Resource Planning and Customer Relationship Management, as this relates to the topics covered in class. Pseudonym: basketball CommentsExplains further what it is... Pseudonym: haaa Comments"Enterprise business systems are crucial to the success of global law firms and legal departments." it is the defination from this company's website. This page is just one of the link for Baker Robbins&Company, it explain their company's Enterprise business system. Pseudonym: holydio58 Commentsfinancial and business operators (expertises), make easier life of a firm in the global marketplace. Pseudonym: mglh CommentsThis website discusses the definition of CRM and how small businesses use it. Pseudonym: egmzlh CommentsIn wikipedia, "Enterprise Resource Planning is defined as "an integrated computer-based system used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources." Pseudonym: radioactive CommentsExplains why enterprise business systems are crucial Pseudonym: jrodr655 Commentsgives the deffinition of enterprise business systems and his applications Pseudonym: malasinfonia Commentsinteresting article Pseudonym: paris123 CommentsThis was a lot to read but it was very informative. Pseudonym: Jollyngo CommentsIt's a good source becuase it has definition and graphs that can understand a little better the concept of Enterprise e-Business Systems... Pseudonym: blah74 CommentsThis website describes what makes up a value chain in supply chain management and how to use the value chain to enhance your business. Pseudonym: 1lpcanales CommentsThe goal of SCM is to help a company achieve agility and responsiveness in meeting the demands of their customers and needs Pseudonym: Mickey Mouse CommentsWebsite describe the Customer Relationship Management (CRM) as the methodologies and tools that help businesses manage customer relationships in an organized way. It also tells us what it includes for small businesses. Pseudonym: omgcisroxors CommentsBrief history on enterprise resource management. Pseudonym: apeguo CommentsA listing and description of the phases of customer relationship management Pseudonym: poseidon316 CommentsOne topic that can be found in this site is customer relationship management (CRM). In addition you can find the definition of this topic and also find examples. Pseudonym: Blanka CommentsEnterprise business systems cover every aspect of back office operations as well as client facing systems. They include practice management, Finance, HR, Client development and business intelligence systems. Pseudonym: erjem89 CommentsThis site gives an example of enterprise business systems and information operations. Pseudonym: Damar CommentsThis website explains what customer relationship management is, it says that CRM is an information industry term for software, and it has internet capabilities that help to organize enterprise manage customer relationships. Also that CRM consist in helping an enterprise’s marketing departments to identify and target the best customers. Pseudonym: zhiio.26 CommentsSupply chain management is a way that helps improving your company, according to this website it explains that SCM find the raw components it needs to make a product or service and deliver it to customers. SCM has five basic components which are plan, source, make, deliver and return. Pseudonym: bettyb00p Commentsincludes different levels of supply chain management as well as problems Pseudonym: Purple05 CommentsThis website is great because it talks about everything that has to deal with customer relationship management, such as online customer relationship management,customer relationship management aplications and services and models. Pseudonym: Tesla CommentsTalks about the value and benefits of supply chain management. Pseudonym: fceleste11 CommentsIm really interested in SCM and how it plays a role in today's businesses. Pseudonym: fox12rider CommentsIn chapter 8, we talk about Enterprise Business Systems. This website perfectly describes the oppurtunity for equipment distributers and how EBS collaborates for it. Pseudonym: firebrand5 CommentsThis is a great article for Customer Resource Management. It points out 12 important questions that should be answered to see how your customer relations are doing. It also includes a "voice of the customer" guide to better customer relations by following 4 pointers for building better customer relations. A great article on how to fix your call center for fantastic customer relationship management. Pseudonym: dmart Commentsthis is an extended definition of customer relationship management.this is a good source of information to get better informed about the subject. this site leads you into the right opinion and path towards CRM. Pseudonym: sfbaker CommentsNot only a great explanation Supply chain management, but a great explanation of other element of the chapter. Pseudonym: QMB2010 CommentsThis article gives a lot of information about customer relationship management, like what it focuses on, its conditions,and why an organization should use it. Pseudonym: muchThanMore CommentsThis is a good link to find out new information in cloud computing, and new strategies the Microsoft is using to advance business/consumer relations including Microsoft Dynamics, Office, and other organizational products. Pseudonym: hello kitty Commentsits and article that basically gives the definition and gives you explanation on how its use strategically Pseudonym: Ricardo CommentsThis is a nice website of a company that explains the reasons why every business should have customer retention programs. Furthermore, it offers advice on helping you build a customer retention strategy to boost your business. Pseudonym: Chubaka CommentsVery interesting to see how databases, statistical tools, and other business intelligence (CHARTS) are applied to Analytical CRM. Pseudonym: RINCON CommentsWith global wars spreading the US Air Force’s supply chain thin, weaknesses are becoming apparent and defense agencies are now requiring higher standards of tech companies if they want to do business with the government. Without going into specifics, the USAF is “acquiring capabilities” and creating secure facilities in which to produce some of its high tech hardware. Pseudonym: jcfan CommentsNice sales pitch Pseudonym: liltweetaf CommentsThis webpage just shows some extension to a concept we learned in Chapter 8. It's a bit interesting to just see some more information about EDI. I still have some more curiosity regarding a lot of these concepts that we see in this chapter and this was just some supplemental knowledge. Pseudonym: BereM89 CommentsThis website provides an introduction to Customer Relationship Management (CRM), which describes the CRM Phases, Challenges, Implementation, Strategies, etc. Pseudonym: evylia CommentsI like this page because it explains more about supply chain management.It give a clear definition and explains problems adressed, activities and functions of supply chain management. Pseudonym: xpicti77 CommentsSupply Chain Management is based on two ideas. The first is that the end product is a collaborative of different components. The second is that the different companies have existed for a long time. Pseudonym: 60cougars Commentsdecriptive of EBS and a helpful website, i think its designed by the government Pseudonym: Betty Boop CommentsCRM is all about managing the relationships you have with your customers—including potential customers. Pseudonym: SHOPAHOLIC CommentsThis webpage is from a designer of rewards programs for businesses. If you are ever in charge of planning or designing a rewards program for your business or for the company you work for you can find options in this webpage. Pseudonym: cosmic Commentsthis site has alot of contact infromation and how to use it and you can contract them if need be Pseudonym: TooTall CommentsSimple explanation and gives some examples Pseudonym: shelly CommentsEasy to understand simple explanation of electronic data interchange Pseudonym: Duccis CommentsMaterials management is part of logistics and refers to the location and movement of the physical items or products.Materials management is important in large manufacturing and distribution environments, where there are multiple parts, locations, and significant money invested in these items. Pseudonym: psych CommentsThis article tell you what is Customer Relationship Management(CRM) is and tip on how to use it. Pseudonym: Shadowmyst CommentsAn article in businessweek about supply chain collaboration and B2B and E-commerce Pseudonym: Dino-Might!! CommentsA professor exams loyatly programs in industries such a the airline industry, and why people chose to stay loyal to a perticular company. Pseudonym: El Matador CommentsThis site is very good if you are a person that is looking into being a very efficient manager and have a background in CIS the reason being is because you will be able to utilize all the resources to the factory and its production. Pseudonym: cade136 CommentsInteresting article Pseudonym: Betty CommentsIs a technique for increasing profitability and improving the relationship between a company and its customers. And helps a business increase sales, and cut costs and be more efficient to customer service. Pseudonym: Greek Goddess CommentsI found this Web Site very interesting because explains different ways of loyalty programs and advantages (Clients' and suppliers') Pseudonym: DBMS21 CommentsDLA's Program Executive Office (J-62) currently employs EBS across much of its supply mission area. Pseudonym: AirenRenal CommentsVery interesting article in PDF, explaining solutions, executions, very complete even though is not a definition I found interesting peak to read Pseudonym: orange_shoes CommentsOn this is page the owner is asking for feedback for cloud-based CRN. (This is like a survey) Pseudonym: viggo010 Commentstheres information about the definition of enterprise resource planning, benefits and advantages Pseudonym: batrueba CommentsA sound foundation is necessary to compete and win in the global marketplace. The SAP ERP application supports the essential functions of your business processes and operations efficiently and are tailored to specific needs of your industry. Pseudonym: D&J CommentsDescribes what supply chain managment is about, definition and how is it used.It's a really short page so I think there is more to be said. Pseudonym: The Fox CommentsAn incredibly elaborate system of slides that tell you everything that you need to know about enterprise business systems Pseudonym: pipo Commentsit gives you an idea about the topic Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsa good web page Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page . Pseudonym: Vjbarron CommentsSupply chain management's skeleton and thorough review of exactly what it is and how it works. Pseudonym: Carina CommentsThis link gives you a background which talks about the history of Enterprise Business Systems and how it is implemented. It also contains a list of its components such as supply chain management and customer relationship. Pseudonym: pichu Commentsgood explanation Pseudonym: Tom Brady Commentseasy to read. good definition. Pseudonym: alix7 CommentsThe site provides a description of every aspect of artificial intelligence, from its history to its application to different systems. It also offers information about experts of AI and other resources. Pseudonym: calle8 CommentsHarder to understand and to find the connection between EBS and the Defense Logistics Agency Pseudonym: jrn1382 Commentstalks about logistics. Pseudonym: jrn1382 Commentsshort definition of EDI Pseudonym: olak2934 Commentsinforms how they can help with customer retention and loyalty programs. how they offer people to do it for them Pseudonym: olak2934 Commentsprovides companies with customer insight for their companies Pseudonym: bettyb00p Commentsincludes a wide variety of videos and a brief description of the content of these videos dealing with different concepts of CRM Pseudonym: won CommentsVery consice Pseudonym: fox12rider CommentsChapter 10 talks about Decision Support Systems. And this websit gives a good explanation and list about the different types of Decision Support Systems. It's a good source to get more detailed information about Decision Support Systems. Pseudonym: taxxygirl CommentsVery remedial definition of ad hoc. Pseudonym: taxxygirl CommentsOne of the most frustrating things of buying online is that it is really hard to find a phone number to get ahoold of customer service. It is refreshing to see a CEO take this seriously and speak out warning other companies of the risk of not giving consumers what they want. Pseudonym: dmart Commentsbasically the defenition of Decision Support Systems. Includes history and other helpful features that support the lecture. Pseudonym: Tyson Commentsclick on a link for a specific DSS sub-system. If you want to get technical, this site will help you understand all the details regarding DSS. Pseudonym: BereM89 Comments(This is CH 10 Reference, the Top heading is wrong) This website explains the definition of Artificial Intelligence (AI), and it explains AI tools, history and problems. Pseudonym: Milan CommentsThis page gives a lot of information for EDI including: Who can file, Registration, Approval Required etc. Pseudonym: ilivac Commentsprovides the information of what an enterprise resource planning is and its components Pseudonym: Carina CommentsDescribes what DSS are and what are they used for. You can also find a brief history and applications of decision support systems. Pseudonym: haaa Comments(This is CH10 Reference) It is a Decision Support System's company,it helps countries and organizations make strategy into the global digital economy, and make sure they survive in competition Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsa good web page Pseudonym: pipo Commentsgood information Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood information Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page Pseudonym: pipo Commentsgood web page, Pseudonym: pipo Commentsgood web page. Pseudonym: pipo Commentsgood web page. Pseudonym: Jollyngo CommentsI think is a good page it is kind of essay that has definitions and graphs that help understand better... Pseudonym: Student4 CommentsGreat webpage. It explains with detail what inquiry processing involves. Pseudonym: BayernMünchen CommentsA document that identifies the principles of CRM. Pseudonym: Air Jordan CommentsThis site informs the reader of the importance of supply chain management. Pseudonym: evylia Commentsi choose this page because it talks about the business intelligence history,Business intelligence and data warehousing,applications in an enterprise and gives the succes factors of implementation. Pseudonym: malasinfonia Commentslong and interesting Pseudonym: Dino-Might!! CommentsUsing fuzzy logic to determine the emotions of conversations Pseudonym: calle8 Commentsbetter explained than wikipedia Pseudonym: ram9849 Commentsgood site from Texas Comptroller. Pseudonym: AirenRenal CommentsA good site to know about how IT relates to data mining, what it can do in business, how it works. Pseudonym: Dance21 CommentsVery informative website! Pseudonym: Dance21 CommentsGreat website. Pseudonym: 1lpcanales CommentsA Document Driven DSS model uses documents in a variety of data types such a text documents Pseudonym: xpicti77 CommentsA common problem that AI runs into is common sense. The article gives an example of President Clinton's right knee being in Washington. For humans it is a common sense fact that if the President is in Washington, so is his right knee. The same common sense conclusion doesn't exist with AI. Pseudonym: paris123 CommentsPretty good information on the topic. Pseudonym: basketball CommentsFurther understanding of Business Intellegence Pseudonym: No Limit CommentsThis website explains CRM in today's business situations explaining what is happening today. Pseudonym: hamburger Commentsit was interesting to read about a new perspective on CRM. Pseudonym: churchill Commentsonce you pass the ads, it does give a good explination of what it is. Pseudonym: batman CommentsSupply Chain Management is a possible major that I may choose to go after. This article gave me a better understanding of the position and responsibilities of a SC manager Pseudonym: Aria CommentsCRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way Pseudonym: Aria CommentsCRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way Pseudonym: Eli CommentsThe website helps you on how to manage the business enterprise system and gives solutions to some problems. Pseudonym: babas16 Commentscostumer relationship management is an implemented strategy for managing a company's interaction with costumers, sales prospects and clients.CRM has some benefits for the company as costumer attention, descition support between others.Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments Pseudonym: Prog Shredder Commentsan alternative powerpoint slideshow of Chap. 8 Pseudonym: ketchup 452 CommentsI personally liked this website because it describes how business systems work and how to find a job on this field, specificaly in managment and technologies. Pseudonym: papayon Commentsthis websites gives us the correct steps to achieve good gustomer relationship management Pseudonym: Kalia CommentsIt explains what Customer Relationship Management in a way to use it in real life, not just what the technical term is. Pseudonym: RED CommentsI really like this website personally because they always have something for everyone, and their customer loyalty offers are very appealing. Pseudonym: BellA CommentsThe MSU Enterprise Business Systems Projects (EBSP) is working to create connected administrative business systems and improved processes for MSU's finances, human resources and research administration. It gives the University that much more of a competitive advantage. Pseudonym: Jesse James CommentsThis gives a more clear explanation of what is PRM. Pseudonym: black&pink CommentsIt gives a definition about Supply Chain Management (SCM) and give five steps to have a successful SCM system composed of Plan, Source, Make, Deliver, and Return. Towards the end it explains more on software SCM systems. Pseudonym: erikemt CommentsThis website not only describes you what is a business enterprise(is any type of operation that is involved in providing goods or services with the anticipated outcome of earning a profit), it also give you other definitions related to business enterprise such as forms of business enterprise, minority business enterprise, enterprise business software and some others. But two of the most interesting were how to create a business enterprise and business ideas. Pseudonym: Clara CommentsThis article explains more in detail the definition and the concept behind Enterprise Resource Planning (ERP). It has a clear definition about ERP and anyone can easily read and understand it. It is a very good website for those who do not know the definition or do not know about ERP. Pseudonym: magui101 CommentsBeginning basically with defining EDI what it does and how it works between companies. and explains hoe the order happens in order to be received. Given us more in depth look at Electronic Data Interchange. Pseudonym: TAGH05 CommentsThis is a strategy to improve communication between business partners. Important information is made available through the internet for all the business partners in order to have all the partners on the same page as far as shipping information, orders, and others. Pseudonym: Chikis17 CommentsIt's a power point explaining the system of enterprise business Pseudonym: superman1124 CommentsCustomers are always number one in any business priority. customer's who are other business is always the best kind of customers for your business. so i searched for something that can help you to better improve CRM and found this helpful website from Microsoft! i didn't know it existed until today Pseudonym: psg Commentsgreat blogging site and it explains a everything about CRM and you can also see what other people post about it Pseudonym: dcbfan04 CommentsThe author of this article examines and outlines a basic and effective retention and loyalty program design that many companies use. Pseudonym: malm_2002 CommentsThis websites gives you different links for articles relatingin customer relationship such as strategies,tips and solutions. Pseudonym: JQ CommentsI picked this web site because it has to do with a lot of what we talked about in class in the chapter 8 lectures like SCM, CRM, and ERP. Pseudonym: Tip CommentsThis website suggests how to improve the Enterprise Business Process Management Systems. Pseudonym: timbo slice CommentsSiebel Partner Relationship Management's goal is to maximize channel revenue and profitability by establishing the right partners at the right time. Pseudonym: sbeltran CommentsAs Dr Kirs mentioned in class, customer relationships have become a company’s most valued asset. These relationships are worth more than the company’s products, stores, factories, web addresses, and even employees. Pseudonym: sdominguez9 Commentsthis page shows all the the interaction that supply chain has with the other fields. also bring some summarizes of how is supply chain nowadays in all the world. Pseudonym: USMC 1/4 CommentsGreat site explaining how the Defense Logistics Agency (DLA) uses EBS and breaks down different programs to use throughout the ARMY. Pseudonym: dism CommentsThis page explains how CRM and something interesting that I found is "CRM processes that provide employees with the information they need to know their customers' wants and needs, and build relationships between the company and its customers." Pseudonym: idoneus CommentsExplains what the concept of a partner relationship management is and the varios forms it functions in. Pseudonym: STANG2409 CommentsA customer is a really valuable asset to the company. Have to know how to deal whit customers , how to meet their goals and still profit from them.Every stragedy that they use to treat customers should be friendly and precise oriented for good customer service.The CRM is not only local but it spreads all the way to other countrys. Pseudonym: Tarantino CommentsAn article about Enterprise Business Systems. This type of system "integrates" work procedures and information across the work environment, making the environmental work for running a business simpler. This article states that companies are not really satisfied with this system, due to the fact that its expensive and takes a lot of time. Pseudonym: cosmo CommentsThe web page provides good information about enterprise business systems concepts. It is a good web page for this course Pseudonym: 007cupcake CommentsThis website was really helpful, because it offered slides on chapter 8 eb=nterprise business systems and also gives everything in greater detail. Pseudonym: GaGaGalore Commentsdescriptive Pseudonym: ilianealexi CommentsAn article that describes how Apple is using its Supply Chain Management skills during the current situation in Japan. Pseudonym: dejavu_08 CommentsCustomer Relationship Management is a method frequently utilized by companies to ensure a successful interaction with clients, customers, and sales prospects. This was a great website because it allows for a broad and profound understanding on the subject. Pseudonym: papayon Commentsthis website explains how is Information Technology related to Business Intelligence and apps that involve IT processes Pseudonym: Lolita CommentsIn chapter 8, we briefly went over Retention and Loyalty Programs. This website provides in-depth information on the practices of loyalty marketing. It also points out the pros and the cons of several common loyalty marketing practices such as discount programs, points programs, and rebate programs. Pseudonym: Doddo CommentsThis website provides a lot of tips and solutions for CRM. I found this very interesting because it gives another way to understand CRM in chapter 8. I recommend read the first 6 topics that articles about how optimize and consider CRM as an asset. Pseudonym: 1234 CommentsThis is a continuation of chapter seven. It covers business systems and focuses on management and support systems. Pseudonym: alesi24 CommentsEnterprise Business Systems is able to track operations and systems on their performance to maintain a business up to date. It deals with an accounting system, processors, and fiscal perfornances. Pseudonym: 1234 CommentsThese slides give a review of what business systems are in the enterprise section. Pseudonym: TheCoolest CommentsGood definition with examples. Pseudonym: Lady Jane CommentsAccording to dictionary reference.com, one of the dictionary term of supply change is any sequence of processes involved in the production and distribution of commodity. Pseudonym: sdavid CommentsIt;s very interesting and have a lot information Pseudonym: Sethrc_2000 Commentsjust gave me a better picture of how crm is used and how it applies to my major of marketing Pseudonym: sal Commentsthis is a brief explanation of CRM Pseudonym: la peque CommentsThis webside I really like becuase you can find everything the professor cover in class. There are powerpoints very similar that we used to use in class. It is very complete the information about this chapter of enterprise business system that is about customer relationships and companies strategies to make profits. Pseudonym: Bittersweet CommentsI like the website because it defines CRM and also describes what CRM consists of Pseudonym: peace CommentsHere are a variety of Interesting Journals Pseudonym: yisuarez CommentsCRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. Pseudonym: cocktail CommentsThe definition by the APICS Dictionary is more clear and easy to understand Pseudonym: linux07ster CommentsHow to achieve web traffic growth , more leads, and growth in market driven deals Pseudonym: yaibon CommentsConnecting you to administrative business systems that support an advancing university Pseudonym: yaibon CommentsVery detailed explanation about what is Decision Support System Pseudonym: bambino CommentsGives an analytical review of the Supply Chain Management operations. Pseudonym: jeannette24 CommentsThis website provides slides with information and examples on enterprise business systems. Pseudonym: Kiki CommentsTo operate affordably and at peak efficiency, all tiers of the supply network must harmonize along lean principles of waste minimization and the synchronous flow of parts and materials. The adoption and application of lean thinking in your operations and throughout your supply chain are paramount if we are to successfully execute this program and deliver on our collective commitments. Pseudonym: Coe CommentsDescription, methodology, and common uses of CRM. Pseudonym: fvazquez CommentsVery informative site. It explains and sells Pseudonym: fvazquez CommentsIt explains detailed what CRM is used and how can it be used. Pseudonym: 100percent CommentsThis website is quite informative, and offer some interactive information. It does more than cover the basics. Pseudonym: NICHOLIN CommentsWikipedia is a webpage most peopole disagree with, but I belive the website still has enough information and definitions to describe certain subjects. In this webpage I believed it had good information on Enterprise resource planning. Pseudonym: 1234 CommentsThis essay describes decision support systems from the beginning including making decisions concerning complex systems to its full extent. Pseudonym: DCar CommentsDell offers services to help companies make better decisions faster which helps the company. this is an advantage for the company because the company doesnt have to worry about coming up with the software since dell already offers it. Pseudonym: dism CommentsThis report is an introduction to Artificial Neural Networks. The various types of neural networks are explained and demonstrated, applications of neural networks like ANNs in medicine are described, and a detailed historical background is provided. The connection between the artificial and the real thing is also investigated and explained. Finally, the mathematical models involved are presented and demonstrated. Pseudonym: Arabian CommentsThis website consists of many projects such as emergency convergency and eprocurement. Pseudonym: BettyLove CommentsArticle that goes into depth about what supply chain management is and gives examples Pseudonym: hericosi Commentsit is prety interesting how the author states the concepts in this web page Pseudonym: jdrummer23 CommentsWebsite about CRM Pseudonym: Batman CommentsThis shows how the busines-customer relationship is broken into marketing , customer service, and technical support. Pseudonym: celticfan1 Commentsvery good website Pseudonym: gcastrellon CommentsI found this website which it is basically a powerpoint presentation explaining what an enterprise busines systems are Pseudonym: tuckNroll CommentsThe article concludes that CNN's efforts to reach their customers more has been overall successful. Improvements that customer relations managers committed was making CNN more accessible to smartphones and streamlining their website for easier access by its customers/ users. There is no doubt that CNN capitalized with CRM. Pseudonym: blue CommentsCRM comprises several components absolutely essential to the organization. Each of them offers something different yet its importance cannot be undermined. Recent trends have enabled users to combine two or more components for better success. Pseudonym: superman1124 Commentsi was a little confused on what business intelligence is exactly, so i researched and found not only a definition, but the fundamentals and examples too. Pseudonym: the_situation CommentsThe site above mentions an article in which a former Microsoft exec got a job a CRM company doing the same kind of work, Microsoft sued and won which bars him from doing the same kind of work for a competitor. Pseudonym: the_situation CommentsDecision support systems help out military hospital on the constant move. I think this is great implementation of technology to help out the quality of life for people. Pseudonym: Goku CommentsThis is a very informative web page. Good for research papers. Pseudonym: smestrada3 CommentsThis website provided me with a broader view of what artificial intelligence constitutes. Pseudonym: TAC-04 Commentsthe webpage is an article about SCM. It talks about the benefits and challenges to manangers when implementing these type of systems to their business. Pseudonym: Chikis17 CommentsIt gives a description of what Business Intelligence means. Pseudonym: alesi24 CommentsThe decision support system helps various kinds of businesses and organizations to be able to make proper decision making activities. It helps companies be able to calculate and decide on different assets, data sources, sales charts, future revenue projects, and various decision alternatives to better benefit the company. Pseudonym: peace CommentsIt is updated information about the History of Desicion Support Systems Pseudonym: hericosi Commentsis states well the defenition and help us understand it better Pseudonym: la peque CommentsDecision Support Systems is like class of computerized information system that supports business and organizational decision-making activities. A properly designed Decision system is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and also business models to identify and solve problems and make decisions. Pseudonym: crde10 CommentsThe website gives the definition about decision support systems and list the books that go into detail about decision support systems Pseudonym: Eris CommentsBriefly explains Enterprise Resource Planning while providing the primary benefit and other advantages to its implementation. Pseudonym: Jesse James CommentsThis gives a little more information about data mining and explains more how it can work in real life scenarios. Pseudonym: soldaditodpomo Commentsit has god info Pseudonym: 100percent CommentsThis web site describes what Fuzzy Logic is and its applications. Pseudonym: Patas CommentsSAP software and how its created to help create a efficient network Pseudonym: Patas CommentsThe philoshy of fuzzy logic and who developed it. Pseudonym: yisuarez CommentsDecision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. Pseudonym: sherrera3 CommentsDescribes how an ERP can help improve an organization's performance. Pseudonym: RED CommentsI like that they have a virtual robot that one can have conversations with. Pseudonym: Coe CommentsResearch, historical perspectives, case studies, and future approach to AI. Pseudonym: Coe CommentsResearch, historical perspectives, case studies, and future approach to AI. Pseudonym: celticfan1 Commentsvery good. very informative Pseudonym: MikeyAM CommentsThis is a consulting company for enterprise business systems. Pseudonym: bambino CommentsGives full research on Artificial Intelligence. Pseudonym: GAMR Commentspdf chapter on subject explaining histry and applications Pseudonym: da_real_deal CommentsThis page is more of a dictionary. It has many definitions and taught me many words I did not know what they meant. Very productive. Pseudonym: It_G.O.D Commentsthis informs and ask questions about a.i Pseudonym: static69 CommentsThis site defines CRM and gives good examples. Pseudonym: static69 CommentsDescribes Artificial Intelligence as far of its role in Computer Science. Pseudonym: cachuchin Commentsvery well explained Pseudonym: It_G.O.D CommentsThis website expresses the base of i.c.s that explains the beggining of all info Pseudonym: 100percent CommentsThis very interesting website is sponsored by Oracle, and it contains applications as well as interactive programs that demonstrate the concepts about A.I. Pseudonym: Lulu! CommentsAccording this this article, the overall goals of customer relationship man. are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service Pseudonym: da_real_deal CommentsSo far, this has been the hardest chapter of all. I failed to fully comprehend this chapter. The website was of some help, but not much. Pseudonym: BellA CommentsThe MSU Enterprise Business Systems Projects is working to create connected administrative business systems and improved processes for MSU's finances, human resources and research administration. Pseudonym: hericosi CommentsI visualized them and understood them better when I saw those Pseudonym: julian20 CommentsHow are crms really helpful and what do they do? This website gives all the pros and cons of why businesses use crms. Shared or distributed data Pseudonym: Arabian CommentsSomething is wrong Pseudonym: TxBond72 CommentsShows how to link the components of enterprises and how they help the effectiveness of the production and manufacturing Pseudonym: prodas01 CommentsThis website gives you a tool which is called liveSTORYBOARD CMS, this is apparently a software that helps you market your product or website wheter you have experience in the web or not. Basically this tells you that evryone now in days can promote anything online and wheter you have an idea of how to market online or not thst sofware will show you step by step and will help you produce professional sites with little or no web building experience Pseudonym: Afrodita CommentsAn enterprise resource planning solution is related with the ERP systems which the main purpose is to integrate all the systems of a business into a single one. In other words, it help to make easy the way the system is organized. It tries to simplify the functions of an organization. Actually ERP systems have been implemented in different types of organizations. A reliable system for an enterprise should include software and hardware. It has changed over the time but in the actuality the resource planning is the most common one. It is used to solve any type of complications that are present inside an organization. At the beginning this system was only implemented on the manufacturing units. Now, it is applied in all business functions with the use of one software. The applications are in the manufacturing, sales, purchase, payroll, management, etc. All of these contribute to a better integration of the systems of an organization. An enterprise resource planning solution is related with the ERP systems which the main purpose is to integrate all the systems of a business into a single one. In other words, it help to make easy the way the system is organized. It tries to simplify the functions of an organization. Actually ERP systems have been implemented in different types of organizations. A reliable system for an enterprise should include software and hardware. It has changed over the time but in the actuality the resource planning is the most common one. It is used to solve any type of complications that are present inside an organization. At the beginning this system was only implemented on the manufacturing units. Now, it is applied in all business functions with the use of one software. The applications are in the manufacturing, sales, purchase, payroll, management, etc. All of these contribute to a better integration of the systems of an organization. Pseudonym: Afrodita CommentsThe most important focus of the architecture stakeholders is to gather the attention of the users. They try to use all the resources that are available like search engines, Web ads, email, or media advertising, web servers and call centers. The other aspect for the functionality is the operative personal who are responsible of taking care and feed the Web servers. Most of the time, they only focused in a specific task so it is important to train them in other related activities. An aspect that is very relevant is the collaboration between the e- commerce management and stockholders to be successful as an organization. It is mandatory to have a financial management system. Sadly many new organizations do not have a strong system so they can fail or broke. Other aspect to succeed is the relationship between the management clickstream/callstream data warehouse. The systems are supposed to record all the activities of customers and contact them by the Web or call center. However, having the entire history data store can be a problem for a warehouse. If it is property organized it can include other aspects of the enterprise; for instance, • User behavior analysis/trending • Web site page performance • Effectiveness of user acquisition strategies • Effectiveness of special offers • User-behavior-driven Web page presentation • Presentation of Web ads according to user behavior • Enrichment of user data with externally purchased psychodemographic profiles • Individualized call center script control • Overall business strategy insights Pseudonym: Juice CommentsThis website explains the pros and cons of ERP. Also talks about 2 main points on ERP. Pseudonym: mafalda CommentsEven though the lecture slides for the class gives the answer to "What is CR<?" in detail, this webpage does it in a simple but complete way. It doesn't feel overwhelming, it flows. Pseudonym: jazz Commentsis a good article, with some examples. Pseudonym: dianita Commentsit provides pictures and its alot of reading but it helps Pseudonym: Teddy CommentsThis web page describes the main points of customer relationship management and how it affects customers Pseudonym: Pookie CommentsThis is a good website on how to acheive and maintain good retention and loyalty programs. Pseudonym: Alicia CommentsThe key of any business to succeed most of the time is costumers. This kind o programs help the company to maintain loyalty costumers. It is a strategy to know about customers needs and behaviors to satisfy their needs and to keep giving the costumer a great service. Pseudonym: Kayyy9 CommentsThis website goes into describing what supply chain managment is and how it is organized. Pseudonym: Ale CommentsI believe that having a strong CRM system can benefit your business in a significant way. Here are some of those benefits. Pseudonym: BP34 CommentsThis website gives a good understanding of SCM. Pseudonym: orrj CommentsI liked this article. Insightful. Pseudonym: ypier CommentsIt is good and comprehensive information about customer relationship management. Pseudonym: 1_CDubbs CommentsWebsite just gives you the definition of (CRM). And what the industry is saying it is. Not very good source. Pseudonym: dillon0622 CommentsThe website theraly explains a company can be successful by applying Customer Relationship management. -THe website has divided the focus on four major parts that play a vital roel in the process. - First it all starts with customer then one must first BUY: which is sourcing and procuring goods and the materials to deliver the products and services to meet market demand MARKET:In this step one targets the marketing of products and services across multiple channels in order to drive sales SELL: In this step it is very important to sell and fulfill all of the products and services across multiple channels to drive in revenue SERVICE: Last step is to service all the customers needs, one should strive to leave the customer fully satisfied. Pseudonym: dillon0622 CommentsThe website theraly explains a company can be successful by applying Customer Relationship management. -THe website has divided the focus on four major parts that play a vital roel in the process. - First it all starts with customer then one must first BUY: which is sourcing and procuring goods and the materials to deliver the products and services to meet market demand MARKET:In this step one targets the marketing of products and services across multiple channels in order to drive sales SELL: In this step it is very important to sell and fulfill all of the products and services across multiple channels to drive in revenue SERVICE: Last step is to service all the customers needs, one should strive to leave the customer fully satisfied. Pseudonym: Katanas CommentsThis website gives info on what is supply chain management. This website also provides many articles on events that have to do with supply chain management. Pseudonym: CVN-71 CommentsGives five very good besic tips for a company to find the raw components it needs to make a product or service and deliver it to its customers. Pseudonym: zoenatalia CommentsThis website give us a good information of Enterprise system and their characteristic. I think that this website is good but could have more information. Pseudonym: Leah CommentsRecent article on call center provider Knowlagent and the steps their taking to improve call center productivity. Pseudonym: Ayva CommentsNew offerings and a growing expectations by workers that app stores offer selection, convenience, and better prices. Pseudonym: CVN-71 CommentsIs a helpful tool for decision making. Pseudonym: Jessiesgirl Commentsthe information is helpful Pseudonym: trublu212 CommentsThis article goes into more detail about what customer relationship management is, software that's used, and why it's smart for businesses to use it. Pseudonym: josjim007 CommentsAlthough brief, the article emphasizes on the importance of selecting the right ERP system to yield big returns on investments. The site shares examples of two companies that were able to increase sales and profits by investing in effective ERP systems. Pseudonym: lMarieO CommentsAlthough this is an outdated article it does useful information on how actual companies are implementing loyalty programs into their business. A great read! Pseudonym: fox Commentsit was a good artical with very helpful examples Pseudonym: Dance2989 CommentsIt shows pretty much what's included under the enterprise business sytems area. Pseudonym: Legend CommentsGeneral article on what SCM is. Not too useful Pseudonym: pollo CommentsThis article explains the benefit of having Retention and Loyalty programs in an organization. They are programs that idenify, reward, and market to their most loyal customers. Pseudonym: Lady CommentsProvides info on EDI such as definition, drawbacks and advantages, examples and requirements. It is a software site, so information would be biased, but it does give a good outline. Pseudonym: dena17 CommentsThis website provides the basic idea behind supply chain management. Although short, I understood the concept better after reading it. Its an interesting concept but the article didnt explain it in detail. Pseudonym: Katanas CommentsThis provides different components, and there are a bunch of ways to classify the decision support systems. Pseudonym: fiquinones CommentsEnterprise Business Systems is able to track operations and systems on their performance to maintain a business up to date. Pseudonym: Jessiesgirl CommentsThe website was not that helpfull. Pseudonym: vj2366 CommentsAn article about supply chain management, pros & cons of it. Pseudonym: peche Commentsexplains really short that EDI is a standard system for exchanging business data. I really liked this article because mentions the basic concepts within EDI which are DAta elements, transaction set and trading partners Pseudonym: Apod28 CommentsI thought this website was not well put together. Pseudonym: oza Commentscomplete chapter! Pseudonym: Ulloa CommentsThis website is very interesting, in the bottom you may click in any product looking for as like SCM, CRM, ERP and as you click it will help you address your specific business problems, by providing you how the system can benefit your business and an average of how helpful it can be. Pseudonym: m&m24 CommentsLets you know what CRM is and gives you a view of an industry that consist of CRM. Pseudonym: Gael CommentsCRM is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. The website also gives an example of an enterprise building a a database about its customers that described relationships in sufficient detail so that management, salespeople, people providing service, and maybe the customer directly could access information, match customer needs with product plans and offerings, remind customers of service requirements, know what other products a customer has purchased and so on. Pseudonym: 12mrk CommentsCampaign Marketing through channel partners help improve the effectiveness of the overall campaign itself because they interact with the customers first hand. This creates a positive image of the brand in the consumers mind. Pseudonym: jazz CommentsIs a good definition and explanation about the "Decision Support Systems" Pseudonym: maryta CommentsEBS identifies areas for key process improvement and analysis Pseudonym: HHxT8 CommentsAn industry view of what CRM consists of. Pseudonym: mavaldillez CommentsCustomer Relationship Management is is a business strategy directed to understand the needs of an enterprise's current and potential customers. Pseudonym: eliza CommentsThis website gives us the meaning and major uses about reengineering. It also gives a brief description about it. Pseudonym: libragirl72 CommentsThis site was very interesting. Pseudonym: aapoda56 CommentsNot a good website. Very little on Enterprise Business Systems. Pseudonym: VW Commentsdiscusses what supply chain management is and what it can do for a company including everything from the software standpoint all the way to globalization Pseudonym: Pagrus CommentsCompany sued for poor ERP. Showing why poor practices can really hurt a business and cause major issues. Pseudonym: Pagrus CommentsA look at recent breakthroughs in Artificial Intelligence Pseudonym: dillon0622 CommentsThe website has a great way of explaining how Decision Support System functions and how it can greatly benefit a company if it used properly. The website discussed the different formats and ways of approaching the system and how it has been able to guide company through hardships and be able to recover. Pseudonym: dillon0622 CommentsThe website has a great way of explaining how Decision Support System functions and how it can greatly benefit a company if it used properly. The website discussed the different formats and ways of approaching the system and how it has been able to guide company through hardships and be able to recover. Pseudonym: Gael CommentsBusiness Intelligence or BI is an umbrella term that refers to a variety of software applications used to analyze an organization's raw data. Bi can also be a discipline which is made up of several related activities, including data mining, online anlytical processing, querying and reporting. Companies can use BI to improve decision making, cut costs and be able to identify new business opportunities. Pseudonym: Gael CommentsEvery time I click on the link for the submission for chapter 10 it would take me to chapter 8 submission and when I clicked on the link for the submission for chapter 9 it would take me to the chapter 7 submission. So I just want to make sure that I do get credit for all four chapter submissions even though it seemed like I submitted chapter 7 & 8 twice. Thank You!!!!!! Pseudonym: joanalma5 CommentsEven though I have used these incentive programs with more than one company, I never thought that it was such a big deal to those companies. Visiting this site made me realize that it is much better to spend money on rewarding loyal customers than to spend money rebuilding a customer base. Maritz is a hands-on example of what companies look for. Pseudonym: peche Commentsthis site basically mentions that services can be used to represent anything and that is better to use them within the context of DSS node. the point that really took my attention is one of the steps the program takes to identify the service which is If a service implementation has a ServicePort attribute looking like this.->[ServicePort("/mysample")] Pseudonym: lerivera2 CommentsThis article talks about how marketing through Facebook has proven to be very good for traffic to website of different companies. It gives a dramatic example on LEVi's traffic to their site is 40% from social media compared to 1% before utilizing Facebook services. I am impressed on how Facebook is truly shaping not only social but but business interaction over the internet. Pseudonym: lerivera2 CommentsThis article talks about the IBM Watson superomputer and how it will begin incursioning in the Medical field to assist medics and to help in medical education. IT is very impressive how this supercoumputer can process 500 gygabytes of information per second. It is also mentioned in the article that we are very far from having a supercomputer substituting for a Doctor and their judgement. Pseudonym: Carlos CommentsThe website helped me understanding the whole customer relationship management concept, the website gives a more detailed explanation on CRM Pseudonym: Carlos CommentsI couldnt find chapter 10 submission it kept sending me to this chapter 8 submission and chapter 9 kept sending me to chapter 7. This website is good because it gives a detailed DSS definition in case you are having trouble understanding the whole concept. Pseudonym: kayo CommentsA website dedicated to detailing the importance of SCM to modern small business. It includes articles on the relevance of supply chain management, and SCM software separated by business sector, industry sector, and by function such as billing and asset management. Pseudonym: nenonena CommentsMany organizations turn to CRM software to help them manage their customer relationships. Pseudonym: Chuck Bass CommentsThis site shows how business and customers need to have a interelationship so their company/ business can grow. Pseudonym: Jax89 CommentsThis article describes a daily routine of a women who uses customer relationship managment in her job. Pseudonym: ravazquez CommentsThis page also shows how the enterprise business systems form an important part in every business Pseudonym: Kapustul CommentsThis website explains how CRM systems work to improve the way bussiness interact with clients in order to keep them satisfied. Pseudonym: bravodelta CommentsDiscuss how ERP integrates internal and external management information across an entire organization. Pseudonym: iluvtom CommentsWith hopes of understanding this topic better, I decided to Ask.com. Although the definition is thorough, it still leaves EDI a little murky for me. I beleive the classroom power points make a bit more sense. There was new information learned, I did not know of the National Institute of Standards and Technology and now I have some familiarity with this protocol. Pseudonym: Paco Commentsmore indepth look into erps Pseudonym: darthgto CommentsThis website is very helpful in that it describes the steps of a supply chain management system and all that it entails Pseudonym: saida04 Commentsthis web is really interestion and we can answer a lot of our questions about how CRM function. Collaborative Commerce Customer Loyalty and Management Tools Customer Retention Customer Segmentation Customer Surveys Customer Relationship Management (CRM) is a process companies use to understand their customer groups and respond quickly—and at times, instantly—to shifting customer desires. CRM technology allows firms to collect and manage large amounts of customer data and then carry out strategies based on that information..... Pseudonym: rolmedow Commentsthis site helped me understand CRM Pseudonym: Rita<3 CommentsThis website is Customer Relations Magazine and it has alot of great examples of how business have become much better due to the relationship they have with their customers. Pseudonym: germangirl Commentsinteresting blog site about crm Pseudonym: THE ONE CommentsSOMRTIMES IT JUST EASIER NOT TO BELONG Pseudonym: lizzy CommentsFrom this website I learned the defintion of Customer Relationship Management which is how a company should interact with its clients and produce sales. It also breaks it down important features that affect customer relationship management and how it could improve its relationship with customers. Pseudonym: lizzy CommentsFrom this website I learned the definition of Customer Relationship Management which is how a company should interact with its clients and produce sales. It also breaks it down important features that affect customer relationship management and how to improve. Pseudonym: GDF1214 CommentsThe website mentions all the functions and definitions of supply chain management.It shows us the three types of levels: strategic, operations and tactic. The website shows problems that supply chain management helps improve and how and where scm came from. Pseudonym: Jax89 CommentsThis article is about how to get the most out of your ecommerce experience, whether it be as a server or a user. Pseudonym: schweiger Commentshere it talks about different strategies that SME do to keep or retain their customers. One that this article finds out works out the best is calling up on the customer and helping out with customer service. Pseudonym: zooly15 CommentsVery interesting and very informative if your having a hard time understanding or not going to class. Pseudonym: coltRDZ CommentsGood discussions and topics about supply chain management Pseudonym: sas CommentsThis gives a great explanation of what customer relationship management is Pseudonym: enileucaj CommentsSoftware-as-a-service, analytics, and customer retention technologies help lead the way, according to a new Gartner report and SAP retains the market-share crown. Pseudonym: amart819 CommentsGives basic information on how enterprise business systems can benefit to improve an organization Pseudonym: Dgarcia CommentsThis website defines SCM in detail ans also allows the reader to learn a little more about the impact of globalization in the supply chain Pseudonym: jbanosgomar CommentsThe website provides a definition for Customer Relationship Management (CRM). It not only deals with a normal definition, but it also covers the software side of it. Additionally, it provides information about the importance of having a CRM implemented. According to the website, it is important in order to understand the customer, their wants and needs, potential new customers, and to help efficiency and effectiveness of a business. The website has links that provide more resources in detail about CRM. It covers the importance and what a CRM does in great detail and the economic advantages of CRM. Pseudonym: styba CommentsThe concept of CRM has existed in the business world for a long time, however it was not until recent years that its use has grown due to better technology access and database integration. In this article the top 7 benefits of using Customer Relationship Management software are listed. It explains the importance of businesses acquiring the software to help develop service. Pseudonym: kcadena1 CommentsThis website gives detailed information of CRM and other components. Pseudonym: zona CommentsThe web page explains what a CRM is, it goes deep on the matter so It is a good page to learn Pseudonym: pepe10 CommentsElectronic data interchange is explained, looks great if you need to study electronic data interchange. They say wikipedia is not always right but this looks pretty logical. Pseudonym: deuceman CommentsEBS is composed of the following projects Pseudonym: Vicenza CommentsThis website just talks about job opportunities in supply chain management. Pseudonym: Parcera77 CommentsThis website Defense Logistics Agency and it describes how Entreprise Business Systems pays a role on the government and its agencies. Pseudonym: Parcera77 CommentsOther than discussing what Entreprise Systems are and how they work, the article describes how software and application servers go into the subject as well. Pseudonym: Harley Quinn CommentsThis website helps to define CRM, and you can also learn more about building Customer loyalty. There are also links about CRM failures. It was a good site. Pseudonym: Reckoner777 CommentsA website with very helpful information on EDI and how it works as wells SCM and ERP. Pseudonym: Reckoner777 CommentsThis is an essay on Decision making and structures. I think it has pretty useful information. Pseudonym: eli2007 Commentscompany that offer supply chain management software and its benefits Pseudonym: Godfather CommentsWebsite gives a description of what Customer Relationship Management is and how it should be used. Pseudonym: Repsol07 Commentsloyalty programs are used to retain customers, and keep their profitability up as well Pseudonym: cerezita Commentsin this website it explains what is supply chain management and also terms like six sigma Pseudonym: jeta1 Comments“Why manage customers? Customers are the usual source of income for an organization. (If not then they will certainly leverage your income, as in the case of readers of a free publication which is funded by advertising. As such there are two types of customers: the readers and the advertisers). Customers are also an exceptional source of information - information which is vital to enable a business to succeed; ie., giving customers what they want. Managing customers entails: • knowing what customers want and need - which enables you to focus your production and service efforts • knowing which products or customers have most growth potential - which enables you to focus on developing highest potential • knowing which products or customers are most or least profitable - which enables you to focus on maximising profit • knowing which customers will be advocates and supporters - which enables you to provide references, case studies, and to safely test new products and services” Pseudonym: lacruzt CommentsIt provides a concise description of CRM Pseudonym: tequila01 CommentsIt explains in a short and simple essay what is Customer Relationship Management. Pseudonym: reorrantia Commentsfully describes the extent to which electronic data interchange is utilized Pseudonym: Alecnoah1981 CommentsSupply Chain Performance Management Pseudonym: CX9 CommentsIt explains what enterprises systems is...short & sweet Pseudonym: CX9 CommentsIt explains what enterprises systems is...short & sweet Pseudonym: Great Dane CommentsThis website defines operational customer relationship management and describes exactly what it is, as well as giving examples of how it works. Pseudonym: Mr. Magpie CommentsThis website provides a very useful and informative presentation about enterprise business systems. The subject at matter is covered in great detail. Pseudonym: Africa CommentsGood information about supply chain management Pseudonym: luvbug01 CommentsThis website is based solely on ERP and has a variety of different subdivision that can be opened to learn more about it. Pseudonym: mgi852 CommentsProvides details regarding the responsibility of a SCM. Pseudonym: B-Diesel3102 CommentsThis is a very good article, it has 2 parts which explain why CRM is of prime importance to many companies today. It then provides 6 steps in attaining a good CRM. Pseudonym: 33love04 CommentsThis article contains Customer Relationship Management principles, strategy, solutions, applications, systems, software, and ideas for effective customer relationship management Pseudonym: somj3 CommentsIt provides with some tips when implementing ERP systems. Pseudonym: tessers14 CommentsThis entire site explains how EDI's work and how to use them Pseudonym: vega CommentsA brief but useful and understandable article. Hope you enjoy it! Pseudonym: R00789 CommentsNew trends in the CPV market suggest companies are finding alternative sometimes imaginative ways to cut costs Pseudonym: christian.arrio CommentsVery good additional material for our chapter lecture Pseudonym: chavez Commentsa PPT that explains in further detail the enterprise business system functions, enjoy! Pseudonym: Lily CommentsIn my opinion this is one of the readings that i made for this homework. i really enjoyed learn about the systems and projects that have in this case THE DEFENSE LOGISTIC AGENCY but i can understand the importance that has to some company this type of systems because it helps to the company and for their costumers. Also reflect the professionalism of the company. Pseudonym: gn293662 CommentsExplains the necessity of Electronic Data Interchange in a business environment. Helped me further my understanding on EDI. Pseudonym: Heisenberg CommentsFurther defines what Interactive Marketing is. Pseudonym: Heisenberg CommentsCompany using enterprise resource planning to explain the product they are selling. Pseudonym: coco22 Commentscisco deals with the competition with apple in being the top electronic company. cisco tries to develop new ideas. Pseudonym: Superman CommentsA good website that states many ways to interact within a business system and how important it is. Pseudonym: Vader24 CommentsDiscusses the different types of Materials management software, and the prices of each type. Pseudonym: tomas12 CommentsFull explanation of CRM concept Pseudonym: Sunshine35 CommentsDefinition of what supply chain management. Pseudonym: Lauriss4 Commentstalks about different interesting topics like implementing crm systems, costumer relationship manashment,crm application systems. Pseudonym: waldo CommentsShows what a finnace page looks like Pseudonym: Coheed29 CommentsA look at how data mining and BI is used to raise CRM quality and efficiency. Pseudonym: Mgarc876 CommentsGives a brief overview of what enterprise business systems is. Pseudonym: Sun City CommentsThis article explains why Customer Relationship Management has become an essential tool in every business. How understanding customer behavior can help you predict future purchases and help you increase profits by giving your customers better service and establish brand loyalty Pseudonym: del sol CommentsLinks to all sorts of great information pertaining to Supply Chain Pseudonym: james Comments1) Answer your phone. 2) Don't make promises unless you will keep them. 3) Listen to your customers. 4) Deal with complaints. 5) Be helpful - even if there's no immediate profit in it. 6) Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. 7) Take the extra step. 8) Throw in something extra. this 8 rules are the perfect key to achive the success than all customer services wish. i think that they are perfect and all customer services must pay attention on all of them Pseudonym: james CommentsIBM is using OLAP to Plot product performance or customer profitability over time. Drill down into data and perform comparisons, using interactive analytics. See your business clearly, wherever you are, with mobile BI, real-time BI and BI mashups. Pseudonym: waffles CommentsEnterprise Business Solution is to protect your business,Improved Customer Service, Hide Financial Risk, Help you with Financial & Banking Services. Pseudonym: *a*a* CommentsBefore 2000 ERP was an overall trend now it has becomed an important component in the business area Pseudonym: MCB CommentsThe website is entirely about geographic information systems. It gives the user information about what it is, who uses it, the chance to learn about it and careers on this field. Pseudonym: saida04 Commentsi think this is a good website for us to learn more about the history of the DSS especially on how this works. The multidisciplinary team approach to problem solving is very much an IAADS thrust, as it was for DSS in its intellectual and practical heyday. As an example, most DSS’s involve software and the “interface is the software” – the interface determines ease of use, mesh with decision processes and the range of model-data combinations of value to decision makers. Pseudonym: Elizabeth CommentsDetailed explanation of ERP with diagrams. Pseudonym: venus831 CommentsThis webpage provides a good example of hot business systems are used in real life Pseudonym: Kapustul CommentsI am so intringued by IBM's Watson and this website gives good explanations about its building, its uses and its "thinking". Pseudonym: ravazquez Commentsan important link in which decision support system is described Pseudonym: INA CommentsThis is a government webpage, in which it talks about enterprise business system. "EBS identifies areas for key process improvement, improves analysis, and offers greater agility in monitoring and tracking operational and fiscal performance. EBS provides Agency leadership the tools with which to respond to new challenges and trends" Good web site to understand the funtionality of enterprise business systems Pseudonym: jpc Commentsits not very good website because its hard to understand Pseudonym: aml07 CommentsInformation about how a CRM works, how much does it costs and many information on how to implement one in your company. Pseudonym: LucyBird64 CommentsWhat Is CRM? Article from destinationCRM.com if you want to get further into CRM Pseudonym: S.W. Erdnase CommentsMicrosoft uses cloud computing in conjunction with CRM. Pseudonym: laika* CommentsThis website has a slideshow that explains what enterprise systems are. It has definitions and a study guide to practice. Pseudonym: Law Commentsdescribe what is EBS Pseudonym: elitedemokid CommentsDetailed information electronic data interchange Pseudonym: elitedemokid CommentsWhy BI is highly respected. Pseudonym: 321aed Commentsgreat definiton Pseudonym: whitetigerep Commentsgives a more detailed description of SCM Pseudonym: dgarci07 CommentsIt explains how they incorporate enterprise business systems Pseudonym: Superman CommentsExtroadinary article that explains how decision support systems help healthcare like on how to diagnose patience. Pseudonym: sas CommentsThis is about business intelligence Pseudonym: Alman R. CommentsThere are many different areas of CRM and one of them is in sales and marketing. Pseudonym: Alman R. Commentsthis is an article that touches on the subject of retaining high valued customers by incorporating a more advanced cis system in the call centers along with a CRM focused on bettering the response rate. Pseudonym: MAPLE CommentsThis web is talking about Enterprise resource planning's Characteristics, history, Components, Best practices, Modularity, Connectivity to plant floor information, Implementation, and so on. Pseudonym: INA CommentsThis small blog, explains in a basic way , understandable for everyone, what is decision support system. Easy to understand because of the simplicity that is explained Pseudonym: Harley Quinn CommentsThis website defines DSS and gives you examples of how they are integrated into businesses.It also explains the types of DSS. Pseudonym: Africa CommentsGreat and useful information about business intelligence Pseudonym: MCB CommentsThe website gives a brief definition of what a decision support system consists of . Pseudonym: lacruzt CommentsA description of what it considered Business Intelligence. Pseudonym: streetrock27 CommentsBrief overview of Enterprise Resource Planning software and implementation. Pseudonym: jjig4$eg CommentsExplains what CRm is. Very useful and easy to understand. Pseudonym: SweetNess CommentsThis site is a website that give you a slide show on Business Systems. I thought it was great because I am a visual person. Pseudonym: Woody CommentsThis page helps you understand better what a lyoalty program is Pseudonym: 33love04 CommentsThis website goes into detail about the customer to customer relationships and interactions. Pseudonym: Enna CommentsSlides that talk about the Enterprice bussiness systems Pseudonym: Enna CommentsDecision support system defined Pseudonym: Sun City CommentsThis article seemed very interesting for me, because it gives you tips on how to take the best decision possible. It explains how crucial is taking any detail in consideration and how it also affects you if at the last minute you decide to not take the decision .. because that is a decision of not taking action and you have to face whatever comes after that. Pseudonym: christian.arrio CommentsA description of decision support system information Pseudonym: Lauriss4 Commentsin this web site we notice about business intelligence, and also there are other topics related with business like data integration quality, data warehousing, etc Pseudonym: jaimelcx CommentsCompanies who need help with SCM can go with SAP. This software is one of the best in the industry when it comes to cost reduction. Pseudonym: clau0379 CommentsIs a website that would give you the advantage to upgrade the Enterprise Planning and downgrade your inefficiencies by visiting the SAP Resource Center you would discover why modernizing your ERP system is worth it by making transactions easier. ERP solutions enable innovate Business decisions, by learning the best ways to adopt new technologies to give you greater flexibility for faster gwoth while maintaining business integrity. Pseudonym: jaimelcx CommentsHelps you sort all information assets, including legacy and relational data sources, cubes, data warehouses, and data marts. Interesting material Pseudonym: Beauty28 CommentsI liked this website even though it's a little formal but the information provided was useful. Pseudonym: Lilac CommentsAn explanation on Operational CRM. Pseudonym: laika* CommentsA slideshow explaining what and how are enterprise vendors. Pseudonym: laika* CommentsExplanations are easy to understand and it counts with a graph that helps the understanding be easier. Pseudonym: herman CommentsThis website gives a general insight on Enterprise Resource Planning is, and also gives a quote by a vice president on the importance of it. Pseudonym: Cristy CommentsSix steps to acheive good customer service and Customer Relationship Management Pseudonym: Matt Commentsgood definitions Pseudonym: KidA CommentsThe page explains and gives examples of what ECM is and what it can do to help your business. Pseudonym: gabemxde Commentshow nikes scm error cost them lots of money and stock price decrease Pseudonym: santo Commentstalks about customer satisfaction and the necessity to have a loyalty customer Pseudonym: santo Commentstalks about customer satisfaction and the necessity to have a loyalty customer Pseudonym: waffles CommentsThis page helps you and shows you what information that a decision support application might gather and present would be, and help you take your decision. Pseudonym: utdakid Commentsvery useful information on information system and e-business Pseudonym: mgi852 CommentsProvides a detailed explanation of the different types of DSS. Pseudonym: Vicenza CommentsThis website talks about ai and also has apps to download to your iphone where you can create and train your own mybot. Pseudonym: Irving Commentsworks to create connected administrative business systems and improved processes for MSU's finances, human resources and research administration. works to create connected administrative business systems and improved processes for MSU's finances, human resources and research administration. works to create connected administrative business systems and improved processes Pseudonym: Bugito CommentsThe changes that will be needed for the future of Supply Chain Management in the decade to come. Pseudonym: Batmannnn Commentsrequirements for ebusiness systems Pseudonym: NYSE CommentsOhio State University studies on EBS Enterprise Business Systems Pseudonym: NYSE CommentsUS Treasury Dept. uses EBS's to facilitate bureacratic processes and streamline production and servicing. Pseudonym: JAM6119 CommentsTalks about what CRM consist of and what is CRM Pseudonym: clau0379 CommentsThe website helps you understand the term; Business Intelligence (BI) systems are used to improve an enterprise's decision making by combining tools for gathering, storing, accessing, and analyzing business data. While traditional features for querying, reporting, and analytics have long been the core focus of these tools, BI has evolved in recent years to become comprehensive, enterprise-wide platforms, and newer trends, such as self-service BI, have helped to continue interest in this technology. Pseudonym: jj007 CommentsKnowing what customers want and expect from the company which they are doing buisness with is important for both patrys involved. Pseudonym: Waldo CommentsToday's expert systems deal with domains of narrow specialization. For expert systems to perform competently over a broad range of tasks, they will have to be given very much more knowledge. ... The next generation of expert systems ... will require large knowledge bases. How will we get them? Pseudonym: Lily CommentsIn my opinion this website it is focus in evaluate an enterprise business system because it gives you a good tips about to improved. There is one paragraph where say that it is necessary to give more found to make to know more the new systems. At the same time it is hard because sometimes some of them can be are not flexible, not timely, don’t provide enough of the right information. People have to know that can be more expensive and we can have more benefits if we support this new systems. Pseudonym: Lily CommentsThis website is very easy to read and cover the essential explanation about what is a decision support system also, mention some of five more specific decision support system types like the communication and data driven. I recomentd this page for some one that need a better explanation about what is a decision support system. Pseudonym: Parcera77 CommentsThe website goes in depth about the history behind decision support system and even gives conclusions and references in regards to the subject. Pseudonym: Parcera77 CommentsThis page gives a very well-rounded explanation on Decision Support System. A very good definition; concise and accurate. Pseudonym: *a*a* CommentsThe benefits of implementing enterprise resource planning overexceed the cost and risk. Pseudonym: *a*a* CommentsIt is a broad concept. Flexible computer system that helps to make better decisions Pseudonym: pepe10 Commentstalks about how electronic commerce is becoming more and more important in business and how we must get used to it and learn how to use it because in the future it will be the only type of commerce. Pseudonym: Pikoky CommentsAdditional information on ERP systems. Pseudonym: rasta Commentsit explains supply chain and its components. Pseudonym: whitetigerep Commentsprovides a brief description as well as any links to different dss systems Pseudonym: MAVC CommentsThis website actually takes parts from the book. Pseudonym: Roberto Commentsin this time, this application is very useful for many companies facilitie the flw of information between all business functions Pseudonym: cancun95 CommentsAt Customer1, they believe that to deliver true value you need to keep things simple. Your customers, partners and employees want their questions answered and their issues resolved. And empowering you to solve problems is what they do. Their customer support solution and software helps you simplify customer service, which means you’ll increase agent productivity, gain operational efficiencies and lower the overall costs of service and support. Pseudonym: Azu CommentsIt gives a wide definition of what is an EBS Pseudonym: caleyva Commentsit helps to identify a type of customer... the article talks about the benefits that CRM provides to economists Pseudonym: caleyva Commentsit talks all about DSS... it explains how it started, it is a complete article about Decision Support Systems Pseudonym: Chuck Bass CommentsThe reason for CRM is to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy basically to improve the overall spectrum of the company. Pseudonym: Coral CommentsThis website is similar to the power point presentation that we saw in class, The chapter start with information about what we are going to cover and how we are going to be able to develop the definitions and explanations that it present us. For example, how we are going to implement the CRM system, the Business supply change managment (SCM)and their benefits, the Enterprise Resources Planning (ERP) ,Customer Relationship Managment that there are three phases of this; acquire, enhance, retain. Among other explanations. Pseudonym: Coral CommentsIn this page we find a brief explanation of Decision support systems (DSS),among other things we find that a correctly designed DSS is an interactive software-based system, made it to help decision makers compile useful information from raw data, documents, personal knowledge, and business models to identify problems and make decisions and try to solve all these. Pseudonym: rmaese CommentsThis is a program that uses artificial intelligence named Ultra hal. Its main purpose is to simulate a "normal' conversation just like one would have with a nother human. Pseudonym: zona CommentsI talks about artificial inlelligence Pseudonym: Handbanana CommentsGives us 10 reasons to why an ERP system may fail. Pseudonym: Serg1386 CommentsThis site pinpoints the necessity of EBS in the business world Pseudonym: abcdefg CommentsCRM engables an organization to better understand and respond to the customer's needs. CRM can help reduce cost significantly, eventually causing the business to elevate success. Pseudonym: abcdefg CommentsTHIS IS FOR CHAPTER 10 OLAP facilitates business inteligence queries. The main function of OLAP is to speed up databases creation and reporting. OLAP contains two main types of data, measures and dimensions. Pseudonym: pepe10 Commentsall EDI tools tells us everything we need to know for about edi tools very good to have and save to your favorite pages very useful Pseudonym: jpc Commentsgood information on ERP and other topics Pseudonym: Poodle CommentsIt explains about how one can begin a business and establish an enterprise successfully. It talks about a company and how they begun. Helps understand what it entails better. Pseudonym: johnny23 Commentsthis article talks how enterprise business systems integrates work processes and information across departments and functions in an organization. talks about how some businesses are not happy with there systems cause their not flexible, not timely, don’t provide enough of the right information at the right time, not integrated well with other business systems, expensive to maintain and not returning the value to the organization that was expected.it also states if done the right way there can be numerous benefits to this system like, Improved Business Processes, Better management of Business Data, Getting different systems used in your company to work better together, and Reduced IT costs to maintain. Pseudonym: johnny23 Commentsthis website just basically gives you the definition of what a decision support system is a specific class of computerized information system that supports business and organizational decision-making activities Pseudonym: gbrnboo CommentsThis wikipedia article gives a full insight on how the enterprise resource planning is crucial for a better e-business. Pseudonym: lmterrazas CommentsWhat i learned from Enterprise Business Systems was that these devices communicate directly with plant floor equipment and with the ERP system via methods supported by the ERP system. EATM can employ a staging table, Web Services, or system–specific program interfaces (APIs). The benefit of an EATM is that it offers an off–the–shelf solution. Pseudonym: lmterrazas CommentsIn this article an integration of a analytical hierarchy process and linear programming is proposed to consider both tangible and intangible factors in choosing the best suppliers and placing the optimum order quantities among them such that the total value of purchasing (TVP) becomes maximum. This model can be applied to supplier selection with and without capacity constraints. A numerical example is presented and the model advantages are discussed. Pseudonym: 5589 CommentsWalmart allows you to buy their products at affordable prices utilizing their managerial strategies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes Pseudonym: Charbo CommentsThe site provides information defining Business Enterprise Pseudonym: Twiggy CommentsThis article explains what a enterprise business is Pseudonym: javihh CommentsThis website talks about how supply chain management is opening a lot of job possibilities in the county and how supply chain is heaping to make strategic decisions in businesses. Pseudonym: JuneBug4 CommentsThe website did not go into too much depth about what a customer relationship management really is. It leaves a lot of information out and was a bit confusing. Pseudonym: leny CommentsThis site gives us the explanation of the Electronic Data Interchange, as well as itrs purpose, benefits, and drawbacks. The electronic data interchange process is the computer-to-computer exchange of business documents between companies. EDI replaces the faxing and mailing of paper documents. Pseudonym: 12deoctubre Commentsvery interesting Pseudonym: Low Bond 81 CommentsThe article uses a marketing strategy of Ravenwood marketing, and how they receive a benefit from marketing, even when their employees or customers do not feel they do. Pseudonym: Pyro22 CommentsHere is a more detail webpage with examples of Customer Relationship Management Pseudonym: segtz Commentsi believe that is important to understand in a good form customer relationship management, enterprise resource planning, and supply chain management to understand enterprise business systems. Pseudonym: yellow4385 CommentsThis website explained CRM in an easy way, using every day words that almost everyone can understand. It also explains when to determine the time to begin using CRM. Pseudonym: Possal CommentsTechnology has come a long way in making life easier but by the same token there are alot of problems associated with technology. Many companies are dissatisfied with their system due to flexiblity, time, money that is involved with technology Pseudonym: menitomex CommentsThis site talks about how enterprise business systems integrate work processes and information across departments and functions in an organization Pseudonym: homealone CommentsIt gives a summarized explanation of what ERP is Pseudonym: Beezy Commentsexplains SCM Pseudonym: PDT84 CommentsThis site gives detail about how to care to your customers better and talks about how to help the business with this. Also talk about the software you use Pseudonym: sallywally CommentsThis website contains a whole lot of information in regards to the Supply Chain Management career and what it entails. Pseudonym: pearl CommentsI found t his site informative. I think this concept is great for going green and not loosing information. Pseudonym: quiroz Commentsdiscusses how to reduce lead times by using erp software Pseudonym: lkiri CommentsCRM- principles, strategy, solutions, applications, systems, software, and ideas for effective customer relationship management. Pseudonym: 1attosecond CommentsCustomer relationship management is the use of software and other internet tools used to navigate customer relationships in a structured form. C.R.M. provides management with a database of client interactions and is used for the sales personnel to help engage and tailor to the client’s needs. CRM empowers the marketing department by assisting the sales personnel of accomplishing their goals of targeting certain customers for their customized campaign. I believe CRM changed the marketing world and directs sales personnel to the right direction of targeting their primary market. This form of management has changed the operational point of view and helps a particular enterprise with increased sales. Pseudonym: Dom Santiago CommentsHere you will be able to find information about the basic of e-Business along with a "considerations" section and an "expert insight" for those who are looking forward e-bussines for a small company. Pseudonym: ELOJ CommentsA nice explanation of what is CRM Pseudonym: lkiri CommentsDecision Support and the structure of decisions. Pseudonym: yesterworld CommentsStraight forward and concise definitions Pseudonym: BARNIE CommentsThis site provide a very informative description of every aspect of the supply chain management field. it described the movement of material that transformed from raw minerals to an end product that is ready for purchase. its function and its history was also included in the website. Pseudonym: cool CommentsNice overview on the general systems theory Pseudonym: cool CommentsNice overview on the general systems theory Pseudonym: gh0213 CommentsThis type of websites gives student the opportunity to get more information about the topic Pseudonym: bolas CommentsCurrent trends in Enterprise Resource Planning (ERP suggest that supply chain management and tight control over scheduling jobs within the supply chain are key tactical planning issues. Modern ERP software packages, in conjunction with the World Wide Web, allow for automated exchange of information within a company and also between two or more companies Pseudonym: pandora CommentsTalks about the meaning of Customer Relationship Management and explaind in detail about it. Pseudonym: Laney Commentsvery helpful site Pseudonym: AkmOeReoLmn Commentsi just signed up for both but have been a suebbricsr on youtube for you also already:) ive never won anything in my life except for my husband of a year now and his 2 darling boys who are now my step sons:) I consider that a win in my book:) Pseudonym: agent butters Commentsprevodies great resources Pseudonym: agent butters Commentsprovides good information Pseudonym: Pale1 CommentsFully outlines the specifics in regards to enterprise business systems. Pseudonym: siddaap18 Commentsmore in depth explanations Pseudonym: passion rose CommentsThe article is abour CRM and it refers to the methodologies and tools that help businesses manage customer relationships in an organized way. There are three perspectives for CRM and they are: Information Technology, Customer Life Cycle, and Business Strategy. Pseudonym: chimis CommentsThis page defines CRM and ives examples of it. Also, talks about the functions of CRM and what the industry expects from it. Pseudonym: Alrak.1 Commentsthis page have important and clear information about the customer relationship management Pseudonym: faith CommentsIf you want to know in more detail what is customer relationship management, this website is a very good source, it goes in detail and explains how it is applied, also shows you the strategies that come of CRM. If you want to know how what and how it is applied i encourage you to read this website. Pseudonym: Ducati CommentsInformation about Enterprise Business Systems Pseudonym: Good lookin CommentsIt gives the critical implemet of the swtrategic software. Pseudonym: grpink27 CommentsSince this chapter focused a lot on CRM I decided base my reference on it. This site includes a few key point on what CRM is and is very helpful if you want just a quick overview. Pseudonym: 6663yeni Commentsit explain about CRM easy way to understand! i hope it helps student understand ch8 better. Pseudonym: Neto CommentsThe site talks about a company that was first a magazine that helps business maximize revenues, that as technology is improving also the company since they develop an app for customer relationship management. Pseudonym: london.love CommentsThis short article talks about what the main key points are for giving the best customer service and the reasons why the company's that do this best are very successful. It also mentions the companies that are best recognize for their great customer service such as Southwest, American Express, FedEx, Hilton, UPS, Apple and more. Pseudonym: cmur3 CommentsThis website describes ERP and the different parts that make it up. Pseudonym: BlackMamba CommentsThis website provides an overview of the different EBS projects that the Defense Logistics Agency is involved in, including energy convergence, e-procurement, inventory management and stock positioning, enterprise operational accounting system, real property, and theater enterprise-wide logistics system. Pseudonym: G.A.P. Commentssupplanted a list of best practices with our all-new list of top Chatter tips.1)Target CRM adoption, 2)Understand the role of Twitter-like tools.3)Channel client details.4)Build a 360-degree customer view.5)Push important but fleeting information to salespeople, 6)Create plug-and-play triggers,7)Finesse the filters,8)Channel non-obvious information, 9)Train salespeople to Chatter.10)Test Chatter. I think is a helpful information Pseudonym: pajarita CommentsSupply chain management (SCM) is the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service and deliver it to customers. The following are five basic components of SCM. Pseudonym: 3466 CommentsA short presentation of ERP business systems by someone who wants your business. ZANG. Pseudonym: 24oas CommentsThis website gives the definition of what Supply chain management is and how this is apply and use in the real world. Pseudonym: nottingham02 CommentsThis link talks about how the customers mood and ecisions impact the business and how this can be faces. Pseudonym: 1219 CommentsInteresting article by Bloomberg Businessweek about the increasing demand for Supply Chain Manangement Pseudonym: charlieflowers CommentsIn this article the author talks about the direction the CRM systems are headed in the future including being easier to use and more customer needs driven. Pseudonym: luly CommentsThe site defines CRM and explains why CRM is a good resource for businesses. Pseudonym: dragonfly CommentsComplete information about business intelligence: definition, history, etc. Pseudonym: Aquiles Baesta CommentsExplanation on how Enterprise Resource Planning can boost the productivity of businesses. Pseudonym: amelie CommentsIn this article by the editors of the CRM Magazine mainly talked about the functions of this company-wide business strategy which was designed to reduce costs and increase profitability of customer loyalty. In my opinion I think this article lacked examples of customer relationship management as well as more information on customers needs and behaviors. I thinks this is a very broad topic which needs a lot of information to explains its essence. Pseudonym: ag1508 Commentsit means relationship between client and customer. Pseudonym: Baybee2705 CommentsThe article, The End of ERP, published on February 9, 2012 on Forbes.com is really interesting. It talks about how the days of ERP systems are numbered because of the shift on how we consume products and services. Pseudonym: ConradHilton CommentsCRM is a company that is designed to reduce costs and increase profitability by ranking customer satisfaction, loyalty,, and advocacy. I work for Hilton Hotels and it is interesting that CRM is used in a lot if not all of the businesses. "CRM," in Hilton Hotels means "Customer Really Matters," at the beginning of each shift the reports are printed and the CRM report is included there to see what guest are coming, what their preferences are, how much loyal they are to my hotel and to other Hilton properties as well. We also know who are the guest most qualified for an upgrade, etc. "Customer relationships are the heart of business success, then CRM is the valve the pumps a company's life blood." Pseudonym: Lady2Luv CommentsAll the companies are trying to stay with this trend. Which is good if this is your field and you can get a job. Pseudonym: Shaggy Comments"DLA's Program Executive Office currently employs EBS across much of its supply mission area. DLA introduced its first complete Enterprise Resource Planning (ERP) solution through the Business Systems Modernization (BSM) Program, which was fully operational in 2007. BSM and other complimentary systems now encompass the Enterprise Business System. EBS modernized and refined the Agency's supply chain management capability. EBS uses commercial off-the-shelf products to provide an ERP solution approach to manage its supply chains and facilitate for over 22,000 users operating in 28 countries worldwide" Pseudonym: Mr. Norris CommentsProvides 10 steps in mastering CRM,which includes a 46 page (PDF Format)guide. Webpage is very useful, covers structure, technology, business strategy and case samples. Click the link in the first paragraph. Pseudonym: 082411 CommentsNot enough information but the information I found was useful Pseudonym: eetc CommentsEnterprise business system has been used as a strategy and tool to allow the management in the organization. As a result the customer relationship as become an important asset for the company. Pseudonym: namtaB CommentsThis website deals with Customer Relationship Management business strategies. It lists components of successful strategies. It lists common objectives of CRM businesses. And lastly it lists suggestions for advanced planning for these types of businesses. Pseudonym: da_bowz CommentsGives you a brief overview and tips on how companies are able to become successful in the e commerce world. Pseudonym: cera8 CommentsI think you also want to read about this! Pseudonym: caj21 CommentsWhy are Enterprise Business Systems important? How are they useful? Pseudonym: caj21 CommentsWhat is Business Intelligence? How do companies use it? Examples Pseudonym: Dgonzalez14 CommentsDiscusses what it is, how it affects certain aspects of our lives, and how organizations use it to their benefit. Pseudonym: ChevyCorvette CommentsA support agency website which relates the chapter topic to its daily process. Pseudonym: pulpix CommentsExplain what and how customer relationship management can help your business improve and to find ways to marked up your customers with their needs/demands Pseudonym: Phenom CommentsWith light being given to new technological advances, company's are beginning to integrate these advances in their services. JFE is applying the use of Microsoft Dynamics AX, an ERP software, to it's SMB supply chain management services. The integration of this software not only makes their service more efficient but it's use also give the company a competitive edge. Pseudonym: Jacob45 CommentsThe website describes what enterprise business systems do and knowing about ERB will help us run a business if it is ever needed. Pseudonym: agent butters Commentsgood website Pseudonym: agent butters Commentsgood website Pseudonym: jktubby CommentsThis site was really helpful, I was able to understand what electronic data interchange is. This site gives you the concept of what an EDI is. It also gives you the advantages and disadvantages of an EDI. It also gives you much more information that helps you understand fully of what EDI really is. Pseudonym: Phenom CommentsOracle has developed it's most advanced knowledge management software to date. This Oracle Knowledge 8.5 will provide businesses with features that guide troubleshooting, provide enablement for over 50 languages, and provide better integration with previous applications. Significant improvements in scaling and performance capabilities have also been added. Oracle plans to help employees in locating data more efficiently and improve customer service relations by keeping data neatly organized. Pseudonym: pya CommentsIt explains of the two core ideas that Supply Chain is all about. This explains what the purpose of it is such as being able to maximize customer value and achieve a sustainable competitive advantage. Pseudonym: pya CommentsIt explains of the two core ideas that Supply Chain is all about. This explains what the purpose of it is such as being able to maximize customer value and achieve a sustainable competitive advantage. Pseudonym: #!$@babydreamy Commentsgreat exaple of how enterprise systems function today. Pseudonym: fer040 CommentsAccording to the Supply Chain Council (SCC), the economic meltdown has led companies to analyze their current supply chains and solve some major problems. For that reason, there are five common supply chain challenges which include: customer service, cost control, solution, planning and risk management, supplier/partner relationship management, and talent. In order to solve customer service problems, the Supply Chain Operations Reference (SCOR) model provides a framework for understanding current supply chain conditions. If a problem with cost control arises, metrics provides the basis for a company to measure how efficient it is in achieving its goals. The SCOR model also alleviates planning and risk management by recognizing new acquisitions, credit availability, product launching and global sourcing. SCOR also provides a common language for supply chain analysis and to improve human resource management, leading to better talent and supplier/partner relationship management. Pseudonym: fer040 CommentsAccording to an article in "The New York Times," which was published in December of 2011 regarding artificial intelligence, a man by the name of Dharmendra S. Modha from I.B.M. was helping leading a team to develop chips that structurally resemble the human brain. The project started by a collaboration between computer scientists and neuroscientists. Although in the past artificial intelligence had taken the engineering approach, the help of biology is also being implemented. The project started with supercomputer simulations intended to equal the complexity of animal brains, such as a cat and a monkey. Although there are challenges in the project, such as the prototype chip has 256 neuron-like nodes that are surrounded by 262,000 synaptic memory nodules, if the technology proves to be successful robotic functions could aid humans in the future. However, the project still has a long way to go. Pseudonym: Sakura19 CommentsI didn't really understand what partner relationship management systems that were introduced in the textbook, but this webpage helps define the term in an easier manner and gives some benefits and key features that come with it. Pseudonym: Mirka CommentsIdentify and give examples to illustrate the following aspects of customer relationship management , enterprice resource management and supply chain management. Pseudonym: chiefitox CommentsThis article was interesting because not only did it provide a definition of what supply chain management is but it makes the reader more aware of how important SCM really is. It covers areas both in how SCM is being used to allow businesses to advance and how SCM helps the society, (e.g. natural disasters). Pseudonym: chiefitox CommentsThis post provides valuable information in how one should create a website or update their website. It basically provides a checklist of what an effective website should contain. The post also gives reasons why it should contain some of these key points. Including: Keywords, Simple Navigation and About the company to name a few key points. Overall, this is a very useful post that helps anybody planning on creating a website and gives the reader more confidence in how easy it actually is. Pseudonym: miners CommentsGreat information on AI.Covers the history and where we are going with it in the near future. Pseudonym: Roselily Commentsit was helpful because it awsa good written piece about supply management it also broke it down to 3 main flows: the product, information, and finance flow, which i thought was interesting. Pseudonym: kike CommentsThis article goes into detail in explaning what ERP relly is. It is a business management software that allows an organization to use a system of integrated applications to manage the business. ERP software integrates all facets of an operation, including development, manufacturing, sales and marketing. Pseudonym: Vd3725 CommentsThis article talks about how the SCM works and how the organizations that make up the supply chain are “linked” together through physical flows and information flows. Pseudonym: ZE826 CommentsThe 5 Best, 5 Worst loyalty programs out in the markets Pseudonym: KLEO15 CommentsAn article describing what Customer Relationship Management is and the effects it has on a business. Pseudonym: Dolcevita CommentsThis website explains what is this strategy how it works for what is useful and how it started I could understand right away. Pseudonym: love3 CommentsIt explains how CRM can be use in different ways, and some strategies of how can you use CRM. Pseudonym: love3 CommentsIt explains what BI is. Also, gives some questions that makes easily to understand this concept, to know where to use it and how. Pseudonym: Huasausky CommentsThe website defines Supply Chain Management but it is based in two main ideas. Also, it gives a brief explanation about this topic. Pseudonym: benji1224 CommentsThis article explains how enterprise systems have been useful to corporation sin the recent years. Pseudonym: melow CommentsThis video shows how small business can turn new customers into repeat business using customer relationship management Pseudonym: Allday Commentswhat it does it helps integrate the use of each individual user. Pseudonym: emmendez2 Comments(CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. Pseudonym: Jacob45 CommentsThis website explains how a decision support system might gather and represent certain information. Pseudonym: insanerasberry CommentsSats for U sensus Pseudonym: jktubby CommentsThis topic has really caught my eye, since I am really interested in it. Going through this reference I was able to gain more knowledge of A.I. It is filled with so much information, once you read it you will understand much of it and the break throughs. If anyone is really interested in artificial intellegence i would look into this. Pseudonym: OG21 CommentsThe main purpose of a CRM is to increase profit in a business. In order for that to happen we need to accomidate our customers. But i think we forget that the providers need to undertand each customers and create a way to fit there need rather then obligue by company protocall. Pseudonym: Bert CommentsDescribes Electronic Data Intercharge Pseudonym: Lady2Luv CommentsIt is hard to believe that there was a journal in the seventies. Writing about A.I. This is suppose to be refrence for chapter 10 but Chapter 8 showed up. Pseudonym: VEGASROO CommentsThe website does a thorough job of explaining the ins and outs of resource planning. Pseudonym: VEGASROO CommentsThe website provided different articles as well as news and guidelines all about expert systems Pseudonym: Mini.A CommentsMade things more clear and understandable. Pseudonym: Mini.A Commentsis very helpful to understanding the concept Pseudonym: alphaxi1893 CommentsWhile it doesn't necessarily explain new concepts about what an ERP is, it shows the variety of aspects that it can be applied to. Normally, I would think it would apply to the business world, but to see that it is used in the Navy, as well, is interesting. They must have a high functioning ERP because they protect our nation and to rely on it means it must have high importance. Pseudonym: alrok CommentsDescription of the interaction of information systems and scm Pseudonym: Jason Bourne CommentsThis article is a great reference for loyalty programs for beginning entrepreneurs who want to keep the customer coming back for more. Pseudonym: dragonfly CommentsDefinition, standards and more details about EDI Pseudonym: squirt CommentsThe website study blue provides a set of powerpoint slides with images which helped me understand a little bit more about Chapter 8 and The Enterprise Business System Pseudonym: squirt Comments***ATTENTION*** I am trying to do chapter 10 reference, but after I clicked on the link it sent me here, and it says Chapter 8 Reference ***CHAPTER 10 Decision support Systems, Basically this website explains the whole chapter in 18 different powerpoint slides. Which I used like a source of getting a better understanding. Pseudonym: Rondo CommentsThis website talks about what Customer Relationship Management is. Pseudonym: Rondo CommentsThis website talks about all the news going on with Artificial intelligence. Pseudonym: Zez763 CommentsIBM researchers went to different companies for research. IBM it will become a natural resource as it provides data into action. It will create better business. Pseudonym: chiefitox CommentsThis article was basically asking general questions any company should ask themselves and illustrating how business intelligence is crucial in todays growing market. Pseudonym: OG21 CommentsBecoming smarter about customers can enhance a business to reach higher success. Pseudonym: 3466 CommentsAnything you could want to know about decision support systems and their uses. Pseudonym: MoMoBanks CommentsA webpage from the Texas Comptrollers discussing how Electronic Data Interchange can be used to transmit tax information. It discusses how EDI can be used by businesses to send in their info on various accounts. It talks about some of the steps required in order for the businesses to report to tax professionals. They also give directions as to the steps to follow in registering, the approval required and some system requirements Pseudonym: Mr. Sir CommentsTalks about SCM and also talks about how people should get into it because there is a lot of money in SCM. Pseudonym: ch120308 CommentsThis site talks about customer relationship management and explains how this is a software designed to reduce costs and increase profitability by solidifying customer loyalty. There are three key elements to a successful CRM initiative: people, process, and technology. If customer relationships are the heart of business success, then CRM is the valve the pumps a company's life blood. Pseudonym: Baybee2705 CommentsThe article on Decision Support Systems covers the past, present and future of decision making technology. It discusses the development and decisioin making-process of DSS. It is easy to understand with the figures it gives to help explain the process. Pseudonym: airJ CommentsI work in a restaurant and see the importance of customer relationships. When a client is happy, that cutomer brings new clients Pseudonym: Batman CommentsThe article says what is electronic business and it explains it in a simple sense. It says that it originated due to the increase of internet usage in the mid to late 1990s. The article also says how E-Business helps small companies become more competitive. Pseudonym: Shaggy CommentsA Decision Support System (DSS) is a collection of integrated software applications and hardware that form the backbone of an organization’s decision making process. Companies across all industries rely on decision support tools, techniques, and models to help them assess and resolve everyday business questions. The decision support system is data-driven, as the entire process feeds off of the collection and availability of data to analyze. Business Intelligence (BI) reporting tools, processes, and methodologies are key components to any decision support system and provide end users with rich reporting, monitoring, and data analysis. Pseudonym: teritap CommentsThis website explains what is an enterprise business system and characteristics Pseudonym: Dallas Cowboys CommentsThis is a detailed information sight on what an e-business is and how to use one to optimize your business. If you care to create your very own e-business it tells you how and where. Pseudonym: Sinigang CommentsCustomer relationship management (CRM) is the practice of intelligently finding, marketing to, selling to, and servicing customers. CRM technology is used to manage relationships with customers and stakeholders. Pseudonym: paulinap5 CommentsThis website explain us that value chain is a useful tool for working out how you can create the greatest possible value for your customers.Value Chain Analysis helps you identify the ways in which you create value for your customers, and then helps you think through how you can maximize this value: whether through superb products, great services, or jobs well done. Pseudonym: c5ek757o CommentsThe website goes further in depth of what CRM is and what it does Pseudonym: SingSing CommentsGreat reference and detailed definition for CRM Pseudonym: Karla23 CommentsI like the way this web page explain this concept Pseudonym: shagfeh:) Commentsan easy way to understand EDI Pseudonym: jonas Commentsthe website provides visual explanations which makes it a lot more easier to understand. Pseudonym: nata10 CommentsIt's a article that explains the concept of Supply chain management and also the definition of it. It also has related articles about the topic. Pseudonym: slizzy13 CommentsVery detailed Pseudonym: slizzy13 CommentsGreat Content Pseudonym: ra1122 CommentsWhat is EDI? Pseudonym: itabedtp CommentsI thought this is a informative article and list 5 of the most useful gadgets for an effective and successful event. And I also thought this would complement the subject that we covered in chapter 8. Pseudonym: thelmss1 CommentsThis website provided a power point presentation similar to the one presented in class but this powerpoint provided cases which helped me understand more about Enterprise Business Systems. Pseudonym: llujanch CommentsThis website explains how to integrate work processes and information across departments and functions in an organization. This site provided the most simple and informative definition for enterprise business systems. Pseudonym: ragf22 CommentsWebopedia.com is a quick and easy website to use when searching for a definition of any term. Pseudonym: Hank Moody Commentsextense explanation regarding CRM Pseudonym: Chispa 80 CommentsConstructive Pseudonym: Cupcake! CommentsCRM is the abbreviation for customer relationship management. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. I wanted to add that although this site seems pretty easy to access and navigate I didn't like that its so lengthy. Pseudonym: Care22 CommentsEnterprise business system is how departments consummate with each other. This help business run better. Pseudonym: Theoretical CommentsThe website presents information regarding EDI. Te information presented is very little but very useful. It explains what an EDI is and some benefits that comes with it. Pseudonym: Pao_Jaz1326 CommentsVery good article!!.. it explains how SCM works and it also gives you a lot of definitions. Pseudonym: mocvz1818 CommentsThis website provides a really easy to understand definition about the supply chain management concept. It also provides helpful links general questions about the topic that you may have. Pseudonym: pivon059 CommentsDescribes what enterprise resource planning is and about its operations including development, manufacturing, sales and marketing. Pseudonym: cepa CommentsGave me more understanding about the topic Pseudonym: Duke1duke CommentsVery helpful for any/most words Pseudonym: D3luq CommentsZoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency and reduce costs with the right answers, right now Pseudonym: Lakers08 CommentsThis website gives great definition and information on ERP where it makes it easier for me to understand what it is and how it relates to this class. Pseudonym: jade01 CommentsThis website discusses how CRM is used today and they also provide recommended readings to get a better understanding of how these services work. Pseudonym: Yak CommentsTalks about what Enterprise Business Systems can do. Pseudonym: TheAbbot CommentsThis web article discussed E-Business in relation to CRM. Pseudonym: BENZ Commentstalks about partner relationship program Pseudonym: vdelga36 CommentsEDI is a standardized method for transferring data between different computer systems or computer networks. It is commonly used for e-commerce purposes, such as sending orders to warehouses, tracking shipments, and creating invoices. Pseudonym: 0715Denisse CommentsThis slides are more detailed and have much more information that can help us when studying for the exams. Pseudonym: 10 CommentsIt provides an overview of Enterprise Business Systems. Pseudonym: spidey CommentsGood basic information on enterprise systems as well as strategies for enterprises. All in all not a bad website. Pseudonym: mrynsa CommentsSupply chain management helps to prevent on wasting sources. Pseudonym: rizoc0 CommentsThis wikipedia page explains the importance of customer relationships. Anywhere from customer service to marketing. Pseudonym: ajewelrygrl CommentsThis website provides an overview of CRM and the different types and variations of CRM. Pseudonym: jennym11700 CommentsThis website breaks down the importance of customer relationship management to the reader. Gives a pretty basic but informative description of what CRM is and why it is important to incorporate to allow businesses to maintain and create lasting relationships with customers. Pseudonym: Maeve12 CommentsIts cost a business 5-10 times more to acquire a new customer than to sell to a current customer, because of companies are willing to spend more money creating loyalty programs to keep their current customers happy. This website describes seven ways a company can create loyalty programs that actually work for the company and bring value to it. Pseudonym: lchav201 CommentsI really interesting about the CRM which is the abbreviation for customer relationship management. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. CRM is often thought of as a business strategy that enables businesses to: Understand the customer Retain customers through better customer experience Attract new customer Win new clients and contracts Increase profitably Decrease customer management costs Pseudonym: jay CommentsBest practice CRM table Pseudonym: searaw Commentsoffers for cleaning and organizing data Pseudonym: batmansyndrome Commentscustomer loyalty programs ranging from Starbucks (best) to albertsons (worst) Pseudonym: athena CommentsThis website talks about the benefits a company obtains from using Enterprise Business Systems and why its value is effective. Pseudonym: acool90 CommentsThis website is good becuase it goes into detail about what that certain part of the company does. Pseudonym: lmgr000 CommentsThis website briefly discusses what an ERP is, what its benefits are, and what other advantages it holds. Pseudonym: carloz Commentsgreat site to learn about supply chain management Pseudonym: PeteMyBaby CommentsThis websites helps us better understand how CRM works and how it operates. Pseudonym: baloga CommentsIt has a full definition of a customer relationship manager and explains well how it is applied within an organization. Pseudonym: enron CommentsThis article comes from http://www.crm-daily.com/ which provides up to date news on Customer Relationship Management News. This article I posted is about Bank of America trying to boost customer service by using CRM. Pseudonym: the1kch CommentsExplains a companies System Pseudonym: SemperFi CommentsDescribes how EDI is used in electronic commerce Pseudonym: fallenangel01 CommentsThis website is useful since it show many questions about the chapter and has been explained to eash one underneath every questions. It also has a powerpoint to tell some details an info on each topic in the chapter including some tabs for additional information. Pseudonym: rigotovar CommentsThis website gives a basic definition of what electronic data interchange(EDI) is. EDI is used by many big corporations that have supply chains. Different corporations that make up a supply chain use EDI to establish computer networks both regional and global. It makes exchanging data easier and less costly. This in turn helps add to the value chain and reduce costs for all corporations involved. Pseudonym: AYJDSC CommentsThis website talks explains in detail the areas that customer relationship management covers. It talks about what it is, why it is needed and how to use it to a company's advantage. Pseudonym: DGLDC21 CommentsThis website is helpful because it explains what CRM is and also introduces the aspect of the CRM Cloud. The CRM Cloud is helpful with sales and marketing and for customer service. This application makes managing sales customer information easier and provides a real time activity report to managers. Pseudonym: 1784angel Commentsthis site was very usu-full and it made it very interesting Pseudonym: 1784angel Commentsthis site should the essentials of how a small business should run and how it is to be maintaned Pseudonym: Ms. Bubbles CommentsThis website provides a variety of information of supply chain management. It goes from the goal of SCM to the relationship between ERP, CRM and SCM. It has very detailed information. It was very useful. Pseudonym: 93nanis CommentsThis short video shows how SCM works and ways to make it better. Pseudonym: blackwidow13 CommentsElectronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners. Businesses can enjoy major benefits such as reduced cost, increased processing speed, reduced errors and improved relationships with business partners. Pseudonym: beiber CommentsThe site explains you what a supply chain management is as well as its five basics components. Pseudonym: chango CommentsI learned that the CRM's enhance the relationship between the customer and the company Pseudonym: birdagan CommentsCRM is the abbreviation for customer relationship management. It entails all aspects of interaction that a company has with its customer, whether it is sales or service-related. Pseudonym: eraguirre CommentsThis article by Thomas H. Davenport explains how enterprise systems are attractive to companies, while making the aware of the hazards that may come with implementing the system. Pseudonym: Sauce CommentsThe site describes how an EDI message contains a string of data elements representing a single fact. Pseudonym: hdstocks CommentsThe website gives information on what Enterprise Resource Planning is, and how businesses can put it to use. Pseudonym: Barron23 CommentsThis website contains several information about customer relationship management. It gives a brief introduction about why CRM is important to a business and it also has sever tabs that further explore benefits of CRM. It provides different ways to to figure out what your customers want from a service/product and how to obtain the qualities consumers are looking for. This website is very informative in CRM and has several other topics that go hand in hand with CRM to improve the overall operations of a business. Pseudonym: bboyfantasma CommentsThis website given more information about electronic data interchange is and how it is used. This is good for further information on the topic. Pseudonym: hdstocks CommentsThe website talks about what DSS are. It also gives information on how they support businesses and organizations. Pseudonym: laprieto13 CommentsThis article is a great reference for loyalty programs for beginning entrepreneurs who want to keep the customer coming back for more. Pseudonym: mandres22 Commentsdetails why and how come crm software will become a hot commodity in the coming years Pseudonym: JudeVixen CommentsReliable source Pseudonym: AMARTINEZ116 CommentsIn the context of chapter 8 the topic I found most interesting was that about supply chain management. This website I have come across deals with vast information for todays supply chain managers. It is full of articles pertaining to managers on how to reduce transportation costs as well as keeping a well structured material database to ensure efficiently. It also gives examples on how to monitor every process of the supply chain process to ensure a smooth transition to the customer. Great website. Pseudonym: dri dri Commentscustomer relationship mangement is known as a strategy to create loyalty form customers to an specific organization or busines to increase profits reducing costs. in oder words asuring the customers and sales. Pseudonym: GC1003 CommentsThis is just an article that gives information on CRM. It is an outline starting from the year it all began, and flows in to what CRM has done and become. It informs how this is really progressing. The article or outline looks very organized. Pseudonym: DesertStormVet CommentsGreat article! Gives information about the trends for 2013 CRM. Top 6 CRM Trends for 2013, 1) Multi-Channel 2)Social Media Optimization 3) Customer Experience 4)Personalization and customization 6)Cross-channel Pseudonym: DesertStormVet CommentsGreat article! Gives information about the trends for 2013 CRM. Top 6 CRM Trends for 2013, 1) Multi-Channel 2)Social Media Optimization 3) Customer Experience 4)Personalization and customization 6)Cross-channel Pseudonym: DesertStormVet CommentsGreat article! Gives information about the trends for 2013 CRM. Top 6 CRM Trends for 2013, 1) Multi-Channel 2)Social Media Optimization 3) The rise of the Datarati 4)Customer Experience 5)Personalization and customization 6)Cross-channel Pseudonym: eonline CommentsI like the way they put together how Enterprise Business System rules a business and specially emphasizing the logistic, that I didn't know. Pseudonym: 1784angel Commentsit was interesting and informative Pseudonym: dali0525 CommentsThis website explains CRM and tells prospective business owners how they can implement it into their small business and how exactly they benefit from it. Pseudonym: Kingj CommentsThis article from Business Week describes Supply Chain Management and how it is becoming widely used. Pseudonym: xela CommentsThis website explains what enterprise systems are and how they operate, it also explains the different enterprise systems such as enterprise resource planning (ESP), enterprise planning systems and customer relationship management. Pseudonym: jay CommentsDefinition of (MIS)Management Information System Pseudonym: Ronald Commentsthis site alows you to compare your company with other top companies so you can find out which ERP software works best for your business Pseudonym: lumineers CommentsThis website explains how Electronic Data Interchange is the computer-to-computer exchange of business documents in a standard electronic format between business partners. It tells you how the EDI process looks like with no paper and no people involved. Pseudonym: kyriepg23 CommentsThis articles briefly explains the basics of CRM and even adds additional information about its importance. Pseudonym: Gurschke CommentsIf you want to know what is EDI, benefits, and how it is used you should see this website. Pseudonym: Nano91 CommentsThis website taught me that Oracle is big. Oracle is the the most complete CRM. It does industry focus, insight, innovation, integration, and infrastructure. Pseudonym: Praha CommentsThis web site gives different ways to manage. Pseudonym: nalmagui CommentsThis website is useful because it gives a definition of Electronic Data Interchange and the benefits of it. A typical manual process is compared to an EDI process so you can see the big difference about them. I like websites with this kind of pictures where you can understand better a concept. Pseudonym: borgetti_tronco CommentsCustomer relantionship management and how it is used today Pseudonym: mrynsa Commentshow a computer can replace a human working 24/7 Pseudonym: 6sense CommentsThe website talks about what enterprise resource plannin is and how it is a shared data base in an enterprise that supports many functions of a business.It talks about how many diffent units of business can use the information of enterprise resource planning whether it be accounting, Human Resource, Marketing they can all use the same information. It also gives a brief history of Enterprise resource planning. It talks about the value of enterprise resource planning talking about how it breaks down the barriers for different unit of a business to work together which was not possible before. Pseudonym: hooeycon62 CommentsGoes in to great detail on what ECM is and how it works. Pseudonym: avega CommentsI found this website very informative Pseudonym: Kumar CommentsIt is about how to manage a supply chain managment. Pseudonym: Kumar CommentsIt talks about how Vistronix has taken over a visualization firm. Pseudonym: Charlieboy16 CommentsAlthough being a sales website, this website provides information about how Electronic Data Interchange can greatly facilitate the work done in an office by having a system manage and sort all relevant files between a customer and a vendor. Pseudonym: mav@aut12 CommentsThis is a brochure/newsletter from Lockheed Martin of their integrated view of the Smart Grid technologies. How is uses enterprise resources as a "situational awareness" program for decision makers in real-time, integrating legacy and web applications, internal and external data sources, to provide cross-functional insight in order to manage the increasing complexity of Smart Grid businesses. Pseudonym: mav@aut12 CommentsArticle informs the effects of using e-commerce via mobile devices. China's online retail sales reached more than 1.2 trillion in 2012, ranking No.2 in the world. E-commerce competition in China is currently very powerful and capital spending by those leading has continued rising. However, in such a strong growing environment, it's unknown whether foreign retailers will establish a foothold in the market successfully. Pseudonym: PinkStar CommentsInteresting how CRM is growing in new ways. Pseudonym: mav@aut12 CommentsTWC LMCI is a site to retrieve and gather information regarding education and career planning. LMCI's website has on-line analysis tools, called SWAP, to answer questions such as, "Can you tell us which training programs and skill requirements we should be making investments in if we want to have the necessary talent to grow the alternative energy cluster?". This site provides information about the career and educational path we chose. It will help you make the right decision before investing in an area of study you may later regret or will not be fulfilling. It lends itself to get a reality check of salary expecations after completing a higher education, employment opportunities, geographical areas, job descriptions, and qualification requirements, etc. Pseudonym: chapita CommentsI think its really interesting that this programs makes businesses know where their products are and when are they going to arrive. Knowing that you have a high demand on a certain product will make you realize that having this program will make it much easier to run the business and satisfied your customers without worrying at what time is you shipment coming. Pseudonym: makr6 Commentsvery informative page Pseudonym: garibay32 CommentsI honestly rially did not get much in this website i thought i would read a little more information about enterpise butit basicly just gave me a defenition Pseudonym: pabolo CommentsA very clear definition and explanation of CRM. Pseudonym: wamiller CommentsMicrosoft Dynamics is a sub page of Microsoft.com that educates viewers on how to unite business with technology. This information should be valued because of the business and technological successes of Microsoft. They have a section dedicated to Enterprise Resource Planning(ERP) that promotes their ERP software. This software contains multiple features that can be tested by downloading a tutorial. Pseudonym: Ichiro CommentsThis Youtube video gives examples about what CRM is Pseudonym: nalmagui CommentsThis is a complete article about an introduction to Business Intelligence. It can be tedious to read but it is worth it. Pseudonym: Mariela Commentsshows the benefitsd ans the contacts that they provide Pseudonym: scandigirl CommentsOne of the suspects was killed on Friday morning after leading the police on a wild chase after the fatal shooting of a campus police officer, while the other was sought in an immense manhunt that shut down large parts of the area. Pseudonym: drod360 CommentsThis website gives additional information on customer retention and the benefits it can bring to companies. Pseudonym: pinklia CommentsThis website provides several different articles on how to run a business and the latest news on the biggest companies today. Pseudonym: pkvaldez CommentsThe primary goal of ERP is to improve and streamline internal business processes, CRM attempts to enhance the relationship with customers and SCM aims to facilitate the collaboration between the organization, its suppliers, the manufacturers, the distributors and the partners. This website is a great source because it explains each one of these in a little bit more details and provides the reader with examples to help acquire a better understanding of this enterprise systems. Pseudonym: Elvis CommentsThis page gives you the definition for customer relationship management, and it explains it in an easy-to-understand matter. Interesting. Pseudonym: Nephew31 Commentslearned alot about the enterprise system and the components that are made in it Pseudonym: Alets Commentshere I am showing an example of this system Pseudonym: cody CommentsAccording to Tien Tzuo, "the ERP is on its deathbed". People are more interested in system rather than the software. People would rather pay for service like, pandora, i tunes, or Netflix rather than buy the item. I agree with him because, I as a consumer always purchase the service than buy it. Pseudonym: Aby Martinez CommentsIn this article wikipedia explains the different types of enterprise systems used in business. Pseudonym: Juliazzo CommentsThis site provides more relevant information about decision support systems as well as other topics relevant to the subject of this chapter. Pseudonym: Waffles CommentsInteresting article on the most recent technology available for businesses and as well as the most recent systems available. Pseudonym: Lumbo CommentsIs trying to sell you their product but it still has some good information Pseudonym: cuauhtemoc CommentsThis site was very helpfull because it provide me with a real information about the term "EDI". It also gave me several examples in how to use it. Pseudonym: Aby Martinez CommentsThis article gives a detailed definition of what a decision support system is. Pseudonym: Axel CommentsGood overview of what Electronic Data Interchange is in more detail, including benefits, drawbacks, examples, requirements, and common questions for those interested in EDI. Pseudonym: at15 CommentsSupportCenter Plus lets you establish and sustain your business relationships by maintaining valuable customer information. Pseudonym: at15 CommentsBusiness intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization’s raw data. BI as a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting. Pseudonym: kyriepg23 CommentsThis is a good article that explains what DSS is and how it is beneficial to the management position. Pseudonym: iramirez13 Commentsthis website actually shows you how to create your own customer relationship management they help you tailor it. Pseudonym: Mariela Commentsyou can find all types of sofwares for become better in your business and explain to you what cain do you need to keep developing your company Pseudonym: falconawesome CommentsInteresting article explaining the importance of edi! Pseudonym: kb24 CommentsShows you how the company Oracle uses CRM in different departments Pseudonym: star23 CommentsSome CRMs coordinate with social media sites like Twitter, LinkedIn, Facebook and Google Plus to track and communicate with customers who share opinions and experiences about their company, products and services Pseudonym: utepjb1237 CommentsThis article explains what supply chain management is and goes into depth how of they work and run. Pseudonym: cody CommentsArtificial Intelligence is trying to imitate a human into a machine. It wants to imitate in speech, pattern recognition, and correcting mistakes. Examples are in computer games, expert systems, neural networks, robotics and many other fields. It is interesting to see, how this is even possible and what will come in the future. Pseudonym: bolt987 CommentsI wanted to share this because this is an example from an existing company and how they use enterprise business services. It is a great company to work for and there are many UTEP alumni working there. People should definitely look into a career path here. They way Lockheed Martin works is EBS is a corporate function, reporting through the CIO for Lockheed Martin Corporation, and thus supports corporate IT governance and security. Pseudonym: birdagan CommentsBusiness intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization’s raw data. Pseudonym: the1kch CommentsThis is information on GIS in specific google maps Pseudonym: shagfeh:) Commentstells you why knowledge management systems are important Pseudonym: dreamdrea7 CommentsWebpage giving information about the different types of enterprise systems along with links to each individual type for more details. Pseudonym: dreamdrea7 CommentsSimple page with the definition of a decision support system with a link for more information about artificial intelligence. Pseudonym: thelmss1 CommentsCHAPTER 10 REFERNCE. This website helped me understand Chapter 10 a little more, with 45 powerpoint slides. Had images and had detailed information about Decision Support Systems Pseudonym: avega CommentsI found this website to be above average on explaining fuzzy logic. Pseudonym: Hobbit CommentsIn this web page the author explains what Enterprise Resource Planning is; it is the glue that binds the different computer systems for a large organization. Pseudonym: water CommentsThis website provides the CRM definition, plus the subtopics that make up this. Pseudonym: beiber CommentsThe site explains you how you can use Business Intelligence as well as what kind of companies use it Pseudonym: xela CommentsThis website explains what a decision support system is and how it serves the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance. Pseudonym: c5ek757o CommentsDescribes information Systems in great detail Pseudonym: Karly CommentsCRM is widely used in the world of business today to better undertand cutomer needs and wants. It is essential to businesses in order to stay connected to their customers. Pseudonym: cepa CommentsI understand more about decisin suupport system, it was very helpful. reference says chapter 8 instead of 10 Pseudonym: Gurschke CommentsIt gives a broad discription of the importance of information quality. Pseudonym: GC1003 CommentsThe company Vistronix buys Technology Associates International Corp. Technology Associates is a corporation that operates command and control centers. Vistronix bought it to "create more security systems, and for the safety of the country. The article was found under the Washington Technology web site. Pseudonym: athena CommentsThis website explains BI and what companies use it. Pseudonym: chango CommentsI learn that DSS are systems with specific information that helps people to make decisions based on that information. These systems have to be interactive and the information could be from raw data, documents and even personal knowledge Pseudonym: telmarodriguez Commentsbest buy ofer many chances to buy, ordering online cuting time on sales, customer waste less time on stores loking products. Pseudonym: DesertStormVet CommentsThis article this very informative about what is data mining. Talks about how data mining works and what it does. Pseudonym: Juliazzo CommentsThis website offers headlines in DSS, Resources and the basics of DSS so that firms can be well informed of decision support systems and the different versions that will help their business. Pseudonym: AYJDSC CommentsThis website talks about the positive light that artificial intelligence brings to today's society. It also highlights the ability of artificial intelligence to do work that used to be done by humans and that has now become faster and accurate with the help of artificial intelligence. Pseudonym: wamiller CommentsThis site is the complete resource for information about artificial intelligence. They have sections on the topics history, ethics, philosophy and various other areas. It also provides links to publications written on artificial intelligence. Pseudonym: 0715Denisse CommentsThis site explains in great detail what data mining is and how data mining works. Pseudonym: A. Fonts CommentsEnterprise systems are built on software platforms, such as SAP’s NetWeaver and Oracle's Fusion, and databases. From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure. These systems are designed to manage large volumes of critical data. These systems are typically designed to provide high levels of transaction performance and data security. Pseudonym: aaguilar12 Commentsthis enterprise business systems, are businesses that can coordinate activities, decisions and knowledge across many many different functions and levels, and businesses and helps employees complete things faster Pseudonym: star23 CommentsBasically it deals with the taking of orders, payment issues, revenues etc. Pseudonym: scandigirl CommentsFighting raged on Friday between Syrian insurgents and loyalists in the northern suburbs of Damascus, northern Idlib Province and areas near Syria’s southern and eastern borders, antigovernment activists reported, including what they described as a deadly military airstrike that may have originated in Iraq. Pseudonym: vdelga36 CommentsA complex set of factors and where standard solutions exists for resolving the situation. Some or all of the structural elements of the decision situation are undefined, ill-defined or unknown. For example, goals may be poorly defined, alternatives may be incomplete or incomparable, choice criteria may be hard to measure or difficult to link to goals. Pseudonym: Tavo CommentsWhile the phrase customer relationship management is most commonly used to describe a business-customer relationship, CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads Pseudonym: mkarps CommentsIt talks about what is Customer Relationship Management and what it does company wide. Pseudonym: mkarps CommentsIt talks about what is Customer Relationship Management and what it does company wide. Pseudonym: at15 CommentsBusiness intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization’s raw data. BI as a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting. Pseudonym: peair07 CommentsThis websites talks about proper customer relationship managment Pseudonym: the tood CommentsInformation of CRM and its strategy Pseudonym: wacho Commentsthis webpage its perfecto to found the definition of customer relationship management Pseudonym: mariposa CommentsI like this web site because it is actually an example of how EBS work. This reference may be useful until you understand the meaning of EBS and with this webpage you can see how it works on real life. Pseudonym: bmisk80 CommentsTHe IBM website talks about what EDI is and why you should buy an IBM EDI system. Pseudonym: TeslaUTD CommentsThis link talks about the 5 best loyalty programs on the market, and the 5 worst loyalty programs out on the market. I definitely agree with the first because I love my starbucks rewards. I get discounts on the coffee I drink, and each week I can download a one song for free from iTunes. Pseudonym: aslozoya CommentsThis site is only about ERP. It explains what it is and provides a little of history. Pseudonym: a2dasj86 CommentsBasically ERP is when all departments have information about employees, inventory etc. under one umbrella making all departments able to the information. Pseudonym: 01batman CommentsExplains what enterprise content management is and how is use in the work place, also the cost of using this kind of management. Pseudonym: Amy1212/ CommentsThis website explains really good customer relationship management systems; however, i think it needs to add some illustrations or graphics to make the page more interesting. Pseudonym: piki3497 CommentsThe webpage explains what is customer relationship management. It has links that send you to other webpage that help explain father. I liked that the webpage had links. However, the explanation about CRM was not very good. It lacked content and could have explained father. Pseudonym: ramos1 CommentsThis website explains on how with CRM, sales, marketing, and customer service teams’ interactions with customers are all managed in one place. With CRM people are able to make better business decisions because they always have accurate and up-to-date customer information. Pseudonym: jmk1335 CommentsI thought this was an enlightening article. I have heard of supply chain management but I didn't realize how much thorough planning that must be made. Pseudonym: McLovin_24 CommentsThis is a short article highlighting the benefits of using customer relationship management software. The article is straightforward. Gets right to the point of benefits like decreased cost, increased revenues, and the ability to better service and retain customers. Great info! Pseudonym: purpley Commentsthis link talks about what is customer relationship management, talks about types and variations like marketing, customer service and support, and some more. Pseudonym: 01Robina CommentsWhat is Customer Relationship management, and how exactly is it used today. Pseudonym: gelmon CommentsThis website is really informative and interesting because it includes examples of successful corporations and their supply chains and how they have been able to stay successful. Pseudonym: ghost602 CommentsColorado's Water Management implemented this Decision Support System to aid in managing water resources. Great real world example of a Decision Support System. Pseudonym: ghost602 CommentsReal world example of functioning Decision Support System. Used to manage Colorado's water resources. Pseudonym: satin&salt CommentsCRM is important in a company in order to build a bond with consumer and therefore maintaining a long-term relationship and creates a good name for the company. Pseudonym: reydrian CommentsThis article recommends that enterprises engaging in ecommerce also utilize an ERP system in order to enhance their performance and profits. Pseudonym: jordan99 CommentsThis site really explained CRM in a very detailed explanation. It explained why it is so important for a company to have a good CRM Pseudonym: Genesis13 CommentsSite gives the definition of what a partner relationship management is and gives links to other business qualities to help a business better themselves. Pseudonym: Dorian32 CommentsThis website provides for businesses in that they help them see what can better their consumers relationships with themselves through various ways. Pseudonym: Quesadilla8 CommentsThis article describes what are decision support system, and what they are used for. Pseudonym: zianav2348 CommentsInteresting article and gives some of the vocabulary we have seen in the chapter. It is kind of short but explains very well what is EBS. Pseudonym: Truly0221 CommentsThe site in general has received plenty of awards and recognition and is also one of the worlds fasted growing CRM company because there goal is to make costumer relation management simple and fun. there entire goal is just to make the efficiency of CRMs possible. Pseudonym: gia1 CommentsThis site talks about customer relationship management and explains how this is a software designed to reduce costs and increase profitability by solidifying customer loyalty. There are three key elements to a successful CRM initiative: people, process, and technology. If customer relationships are the heart of business success, then CRM is the valve the pumps a company's life blood. Pseudonym: SubsonicJoint CommentsThis website shows you how to CRM in a very brief and efficient way, showing the benefits and potential of adding this to any business enterprise. Pseudonym: chago239 CommentsThis website explains very well what customer relationship management is. Pseudonym: nopainnogain CommentsMarketing, customer service support, appointments, small businesses, social media are defined, along with adoption issues and trends. Pseudonym: tia13 CommentsIn the North American market, a recent study estimates that over half of all CRM implementations fail to meet their objectives. In the European market, the corresponding statistic is a horrific seventy to eighty percent. Study the top factors for failure in order to avoid them. Pseudonym: game of thrones fan CommentsVery interesting article about Customer Relationship Management from Business Week Pseudonym: abercona01 CommentsIBM's Enterprise Resource Planning solutions for your business Pseudonym: psmo22 Commentsthis is the other side of electronic business. in other words, this is the part of the organization that deals with all the information management as well as the documentation store. in this article we can find many process of which enterprises rely to improve and how to deal with them. Pseudonym: Charlie1427 CommentsExplains how CRM uses information technology to create a cross-functional enterprise system Pseudonym: vivian CommentsThis si an image that can explain how a Enterprise business service works. Pseudonym: Lehan CommentsThis website lets you know that CRM systems are used in the same way to manage business contacts, clients, contract wins and sales leads. Pseudonym: 03192010 CommentsCRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. Pseudonym: Spiffy9899 CommentsGives you a detailed explanation of what customer relationship management is. Explains how it is a strategy. Pseudonym: SNCZDMR CommentsThe website gives you information on customer management. Very basic, quick, and to the point. Pseudonym: dontay91 CommentsCustomer relationship management solutions provide you with the customer business data to help you provide services or products that your customers want, provide better customer service, cross-sell and up sell more effectively, close deals, retain current customers and understand who the customer is. Pseudonym: yoval21 Commentson this site i learn what customer service is and ten major points or commandments on how to provide good customer service. Pseudonym: thatbackflip CommentsIt involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. Pseudonym: Sauce2408 CommentsGives good information and definition on EDI. Pseudonym: a24ever CommentsThis article about Enterprise Resource Planning(ERP) helped me understand completely the whole concept of it. I learned about the origin or ERP, how it started to expand, about the integration, the characteristics of ERP, the functional areas, the components of it, the implementation, and many other interesting things. I learned a lot, and I am able to explain it completely with details to anyone who does not understand it. If you do not understand the ERP, this is a great website you should read. Pseudonym: camaro007 CommentsRetention and loyalty programs have become an increasing trend among many stores and retail companies. From Walgreen's point reward systems to Kohl’s popular cash back program, each one of them have a goal in mind. That goal can range from attracting customers, rewarding them for their loyalty, or simply increasing sales. Loyalty programs can be very rewarding to consumers, but yet these programs sometimes lack an important factor for them to be effective. They need to inform consumers about their reward programs and how they actually work so consumers can be actively engaged with the system. I believe that reward programs are a great source for many companies to attract people, and for consumers who shop at their stores to earn rewards. The only thing I would recommend companies is to make the rewards more relevant to the consumer, and also make the rewards attainable without arduous effort. Pseudonym: mineroxd CommentsA lot of companies have to deal with getting their materials from one location to the other. For this reason, supply chain management systems where created. These systems help facilitate companies’ decision making as well as earn them a profit. It even goes farther than that because if companies learn to optimize these systems they will make their companies grow faster than others. Keeping these systems up and running with the latest technologies gives a great advantage to organizations. Thanks to supply chain management companies are able to transform their complex enterprises into dynamic business that thrive over other organizations. Pseudonym: killerbee Commentsexplains why enterprise resource planning works well for some companies but not for others. Pseudonym: sparrow28 CommentsThis website gives into depth information on what an Electron Data Interchange. On the side bar of the website it provides useful tools on how the EDI can be applied, basic steps, and who can use it. Pseudonym: sharkyboy Commentsa basic overview of EBS Pseudonym: ABGiovanni11 CommentsThe site that I visited is actually the Defense Logistics Agency. The site basically talks about how (EBS) has contributed so much, and how it helps keep track of operational and fiscal performance, which I found very interesting. Pseudonym: natiger59 CommentsArticle that describes how Coke incorporated the use of efficient supply chain management to improve overall business processes. Pseudonym: Yassy CommentsDescribes the types od enterpise systems that this chapter describes as business enterprise systems (BES). Pseudonym: fifimine CommentsAn EDI message contains a string of data, which is equivalent to a singular fact such as the price or the model; this string is called Data Segment. One or more segments form a transaction set, which is the equivalent to a message Pseudonym: fifimine CommentsA well designed DSS will include charts and tabular reports and is intended to help decision makers compile info from raw data and make decisions and identify and solve problems. Pseudonym: cglbryan2 CommentsThis website provides a definition for Customer Relationship Management. It also informs how it enables businesses in certain ways. Provides a brief paragraph on how CRM is used now by businesses and how it helps manage business data. Pseudonym: Airborne CommentsThis website gives you the definition of customer relationship management. Pseudonym: rwelliott CommentsThis website provides some background information on Enterprise systems. It has sections that focus on Computer Resource Management, Enterprise Resource Planning and Supply Chain Management. This website is very useful in giving you a quick overview a breadth of subjects. Pseudonym: Walter White CommentsThis blog explains the meaning of CRM and how it is used in a business. It explains that it is a place to keep a customer's contact information, leads and accounts in a central location. Pseudonym: ScottyDont CommentsT-Systemsis, one of the world's first SAP partners has invested heavily in infrastructure that will allow them to provide Big-Data services to their customers via "the cloud". Pseudonym: sdbanda CommentsThis website looks like it came from a federal agency. It gives a really in depth look at what exactly enterprise business systems actually do. Pseudonym: vikk258809 Comments"Enterprise systems are software applications that have cross-organizational capabilities as opposed to department or group-specific programs". Pseudonym: CAKRCB CommentsEven though our class PowerPoint describes what ERP is, this website really helped me understand more about it. I think it could be useful to other students as well if they want to better understand what Enterprise Resource Planning is. Pseudonym: meagatron CommentsPart of the way many of the mechanics assemble the F-35 Fighter is through the receipt of kits that contain the parts necessary for the next task. Constant improvements have been made to ensure that these kits contain all of the necessary parts needed in a little amount of time. It used to be where once a mechanic received a kit full of parts, he/she would have to separate the kit to see what they actually received and didn't receive. They would then have to go report what was missing in an office far from their workplace and the whole process would take about two hours before they could actually begin to use the parts. Now they have more organized forms of delivery where everything that is included in the kit is reported on paper as well as what is missing. Pseudonym: JB6CAJ3 CommentsThis article provides a brief summary of how the Army uses data collected to make decisions in support of the Warfighter. Good read Pseudonym: MadridJet86 Commentsvery easy to learn about Pseudonym: MissCarter28 CommentsHow is it used today? Find out here! Pseudonym: Peaches CommentsAnalyze the enterprise business system of the company,then verify that it will meet the requirements of the business. Pseudonym: jdd1214 Commentsi wanted to learn more about CRM. On this website it explains in further detail the types of CRM and the overall concept of it. it basically listed the types of ways a company interacts with its future, and current customers, and the approaches they use to improve relationships. Pseudonym: jdd1214 Commentsi wanted to learn more about CRM. On this website it explains in further detail the types of CRM and the overall concept of it. it basically listed the types of ways a company interacts with its future, and current customers, and the approaches they use to improve relationships. Pseudonym: victoria061711 CommentsThis site gave me a good idea as to what an enterprise business is. Pseudonym: soccer_cr7 CommentsThis webpage discusses the main functions of the EDI(Electronic data Interchange). It starts mainly with its history. Pseudonym: Super987 CommentsIt gives a better understanding of Supply Chain Management. Pseudonym: juang7 CommentsThis website gives a brief and clear explanation about supply chain management, its main important variables like planning and management, and also give us a list of benefits of the supply chain management. Pseudonym: BRUCEWAYNE CommentsThe article informs what CRM is and the purpose of its usage and how it is implemented in the management of companies. Article also gives examples of actual CRM's of current companies and the reasons why they use it. Pseudonym: 275873 CommentsThe site begins by defining the term customer relationship management. It continues by further explaining the different steps that make up the systems. More importantly, the site provides ways in which CRM is used today and how it can make a business successful. Pseudonym: Raven CommentsThis website provides a detailed definition about what customer relationship management means. This website also mentions what CRM consist of as well. Pseudonym: monstruo14 CommentsThis article is somehow a broader and detailed explanation of what CRM is and how it exactly works and what is used for Pseudonym: pacman2010 CommentsThis article explains why many businesses fail with EPR. Often times they think it is simply a technological change. This article however, identifies three key areas that an organization must reconstruct with EPR as follows: the business processes and practices, technology, and spending. Pseudonym: GhostRider3 CommentsSupply Chain Management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It is necessary in order to run an efficient business. Pseudonym: andres_iab88 Commentsthis is a very cool article, very extensive and detail, 6 pages long. it covers a lot, if not all, ground explaining the what? and hows? supply chain mangmt works. it breaks down into 5 steps in how does it work (plan, source, make, deliver, return) how does it relate to ERP and CRM... Pseudonym: Fraggle Tots CommentsThe article is a good reference for people who do not have a great understanding of ERP. It is a good source in describing ERP and will give people the Pros and Cons of ERP. Pseudonym: darellano2 CommentsSupply chain management is the combination of art and science that goes into improving the way your company finds the raw components it needs to make products or services and deliver them to customers. Pseudonym: aggarcia44 CommentsIts a website that helped me to understand that crm is also a system use in computers instead of just in person. Pseudonym: LasiK CommentsERP software by Epicor Pseudonym: sparrow28 CommentsThis website provides very detailed information on what intelligent agents are. From the definition, to the characteristics, the problems it can solve, and the application; this website provides all detailed information in what intelligent agent really is. Pseudonym: mhern754 CommentsVery descriptive and helpful page, answers questions you may have about EDI. Pseudonym: japer CommentsThe definition of CRM in an easy way to understand. Pseudonym: Aubrey31 CommentsSiri lets you use your voice to send messages, schedule meetings, place phone calls, and more. Ask Siri to do things just by talking the way you talk. Siri understands what you say, knows what you mean, and even talks back. Siri is so easy to use and does so much, you’ll keep finding more and more ways to use it. Pseudonym: ScottyDont CommentsThe link references a CRM program that incorporates advanced reporting capabilities with a digital dashboard that allows users to effectively manage their customer purchasing trends, as well as create customer loyalty. The brief article mentions that cost of acquiring new customers as apposed to retaining a current customer. Pseudonym: SHOWTIME32 CommentsThe website gives a brief description about what electronic data interchange is and consists of. It goes on and gives a brief history about where IBM is in concern with EDI and how switching to them or starting to them would be a great business choice. Pseudonym: Whiteman CommentsThis webpage goes over the basic idea of customer relationship management and then gets specific with the things one company specifically does with their CRM. At the end it gives a link to ask any questions about CRM which is also extremely helpful Pseudonym: Texan8 CommentsCRM helps businesses in their relationship with their customers. It enhances and creates mutually goals for businesses and customers. It also maintains customer support and builds a good rapport between businesses and customers. CRM is a new concept and many companies are starting to implementing it. Pseudonym: mf0109 CommentsFairly easy explanation about what Supply Chain Management is. Explains how some organizations are linked in different ways to maximize customer value. Pseudonym: ChargedGBH CommentsProvides overview of e-business systems, fairly accurate even though it's Wikipedia. Pseudonym: mft1 Commentswe saw client-server computing, enterprise resource planning systems, the widespread adoption of Internet protocols, intranets and enterprise information portals, software package support for customer relationship management, supply chain management and other activities related to electronic business, and applications service providers Pseudonym: acct_asd CommentsThe website above does a well job on explaining the purpose of business systems in the workforce. It also provides some great reasons and ways that business enterprise improve the overall efficiency of the business. Pseudonym: jcsydb CommentsElectronic Data Interchange is the computer-to-computer exchange of routine business data between trading partners in standard data formats. This definition contains 3 key concepts about EDI Pseudonym: Steelerfan CommentsJust a basic wiki with in depth information about the history, characteristics, functions, and so more information of the topic. Pseudonym: Monchepe CommentsVery up-to-date website to check out what is new in the E-business world with Highly reliable and interesting articles. Pseudonym: Super987 CommentsIt explains what it is, why it is important, and how to implement it. Pseudonym: Taco062 CommentsThis site discusses what ERP is, what its benefits are, and what other advantages it holds. Pseudonym: Zizou CommentsThis was a very good website which gave me more details about the CRM. Pseudonym: niketw13 CommentsThis article is about lockheed martins enterprise business system and what it is comprised of Pseudonym: MaverikKuro CommentsHow the use of EDI benefits businesses in a positive way in using this format. Pseudonym: Monchepe CommentsThe new york times also has a big selection of articles on artificial intelligence. Here one of the most interesting ones. Pseudonym: itsme23 CommentsIn class, I got a little confused about Enterprise Resource Planning, so this site broke it down for me a little better. Pseudonym: 8kb24 CommentsThis websites goes over the definition of what an expert system software is and how the vanguard company uses it to better their company. Pseudonym: Jrodr622 CommentsThis article gives an outlook on the expectations of companies towards enterprise systems. It explains the attraction towards enterprise systems, as well as the dangers. This is a great read to gain the importance of these type of systems. Pseudonym: crisofora2 CommentsThe website provides a dictionary that gives a detailed description of the terms you are looking for. It has a search cursor that makes it easier to find any term. Pseudonym: Jrodr622 Commentsthis reference for chapter 10 gives a great definition for what decision support systems are and the role they play. Pseudonym: gmora15 CommentsThis Website provides information on EDI and explains the difference from a traditional document exchange from an EDI document exchange. Pseudonym: Dancer23 CommentsThe Wall Street Journal wrote an article about supply-chain management degrees are in high in demand. Pseudonym: rwelliott CommentsThis page takes a look at the history of Artificial Intelligence. The site traces the development of Artificial Intelligence from its early beginning all the way to the present day. The site also makes predictions as to what the future may look like in the field of Artificial Intelligence. Pseudonym: rwelliott CommentsThis page takes a look at the history of Artificial Intelligence. The site traces the development of Artificial Intelligence from its early beginning all the way to the present day. The site also makes predictions as to what the future may look like in the field of Artificial Intelligence. Pseudonym: Potato Overlord CommentsExplanation of different CRM phases Pseudonym: sndy26 CommentsDefinition of CRM and what it consists of, according to an industry view. Pseudonym: Bisu CommentsBasically a paper written about the enterprise business system from northwestern university. a lot of knowledge from background to key themes to data access analysis, very good piece of paper to introduce us what is enterprise business system is like. Pseudonym: GLCF09 CommentsGives various aspects of SCM, what to know about it and how to use it. Also how to manage the relationship in SCM. Pseudonym: rattler2011 CommentsThis software provided by this company can give you real time customer insights including social media sentiment. You can improve your sales, marketing and customer service by using this company's software Pseudonym: Taiedzi CommentsIt tells you a lot and well explained about what Enterprise Business Systems is. Who uses it and what are the components. Pseudonym: Taiedzi CommentsIt seems that decision support systems is a very good tool for people who want to start selling internationally, it will saved them money and time to know in advanced if it is a good investment Pseudonym: Gol.D.Roger CommentsDEscribes in very deep details, hoe Erp is divided. For example ERP software modules, ERP Vendors and how it applies in large enterpice, and small markets. Pseudonym: yoval21 Commentson this site you will find a detail explanation on artificial intelligence and also it shows some videos so you can have an idea. Pseudonym: lizdrio CommentsThis article goes into a lot more in dept on CRM and how it functions; besides being so basic, it can go into detail and still understand the details of CRM. Pseudonym: lizdrio CommentsThis article goes into a lot more in dept on CRM and how it functions; besides being so basic, it can go into detail and still understand the details of CRM. Pseudonym: Aubrey31 CommentsOur newest vacuum cleaning robot, Roomba 790 comes complete with all of the advanced cleaning features of our premium Roomba 700 Series offering, plus a new wireless command center to give you control of the robot at your fingertips from almost anywhere in your home. Roomba 790 also comes with additional accessories, including extra filters and brushes, packed in a handy storage and carrying case These cost $699.00 WHO WOULD BUY THIS TO CLEAN THERE HOUSE! Pseudonym: ayperez CommentsI couldn't find the answer to one of the expert system questions. And this website helped me obtain more information Pseudonym: aggarcia44 CommentsThis lecture show you the goal of using sensitivity analysis, how to change inputs to see the effects on the outputs. It is a good way to learn Pseudonym: Fraggle Tots CommentsThe article explains how companies like AT&T and Google use data mining to help users locate data that they are seeking. The article also talks about how there is so much data out there not being used that can actually be beneficial to users if they were able to look in the right places. Pseudonym: kokeloke22 Commentsin this website we can find the definition of Supply Chain Management; theories, components, business progress integration of SCM. Pseudonym: kokeloke22 Commentshttp://scm.ncsu.edu/scm-articles/article/what-is-supply-chain-management Pseudonym: sbdesk22 CommentsIt is a very nice web page that gives examples of Supply Chain Management, implementing the knowledge learned in class. Pseudonym: niketw13 CommentsThis article just talks about the many disadvantages of decision support systems Pseudonym: JPots&Pans CommentsThe article talks about the bank of India partnering with Aegis to improve customer relationship management. Pseudonym: jcsydb CommentsMarket Basket Analysis is a modelling technique based upon the theory that if you buy a certain group of items, you are more (or less) likely to buy another group of items. For example, if you are in an English pub and you buy a pint of beer and don't buy a bar meal, you are more likely to buy crisps (US. chips) at the same time than somebody who didn't buy beer. Pseudonym: knickerbockers4 CommentsThis topic is very important if companys want to truly succeed. Pseudonym: ayperez CommentsA very useful website that complements the information on this chapter. Pseudonym: jplozoya30 CommentsIf you’re like most marketers, you face three broad challenges: Improving results, Reducing costs, and Maintaining brand integrity and regulatory compliance. That means wearing a lot of hats, coordinating a lot of activities, and keeping an eye on a lot of people, materials and data. Pseudonym: JR CommentsMore on ERP Pseudonym: monstruo14 CommentsI found this reference very amazing because it deeply describes and analyzes what retention and loyalty signify and how exactly and organization or business can do to implement and make these type of programs successful Pseudonym: bacon7 CommentsThese system is brings effective supply chain support to the military services. Pseudonym: Walter White CommentsThis website describes artificial intelligence as a field in robotics in which robotics are able to problem solve, learn and interact socially. Pseudonym: Fraggle Tots CommentsThis site explains fuzzy logic and how it can be applied. The site explains how fuzzy logic gives approximate solutions as if it was based off human reasoning. Pseudonym: Jamesb CommentsI cannot thank you enough for the blog post. Much obliged. Pseudonym: -Henry0924- CommentsThe premier organization for healthcare supply chain professionals that by providing leadership, education, networking, and industry-specific resources advances the field and enhances the professional development of its individual members. Pseudonym: Blue Moon CommentsThis website provides good detail on Enterprise Resource Planning. Enterprise Resource Planning provides an integrated real time view of core business processes, using common databases maintained by a database management system. ERP systems track business resources cash, raw materials, production capacity and the status of business commitments: orders, purchase orders, and payroll. Click the link to continue reading on ERP. Pseudonym: 951033 CommentsSupply chain management is the management of the flow of goods. Pseudonym: pvy CommentsThe article talks about how technology and automation is facilitating the way managers handle enterprise systems. Pseudonym: ano0630 CommentsThis website discusses what CRM is, how it is used today, how technology affects it, and what the benefits of it are. CRM allows companies to understand their customers, retain customers and gain new customers, by also decreasing management costs. A great example used to show how it is used to day is by explaining that many companies try and personalize online experiences in order to retain customers. The benefit of CRM systems is that it is a lot more organized, it is not spread all around the company like it was years ago. Another benefit would be that the company has easier access to customer information. Pseudonym: scr2727 CommentsCRM is the acronym for the way of managing through 'Customer Relationship Management'. On this site called Webopedia it defines CRM as anything that is sales or service related between the company and its consumers. This was made up so that companies and managers could better understand their customers, their old returning customers, and their new customer base they are trying to attract. This website says today they mainly use CRM to personalize the customers shopping experience and make things easier to help the consumer better understand what the company is actually offering. Nowadays technology has made this process easier and more reachable to more consumers. Overall I enjoyed reading about what CRM was and how it has changed and molded with the new technology systems we use today. Pseudonym: CO12 CommentsThis website gives a good definition of what customer relationship management is. It talks about the different kinds and also talks about the importance of having customer relationship management. Easy to read and easy to understand. Pseudonym: James Franco CommentsThis reference goes into detail about what Supply Chain Management is and solutions that can be achieved from supply chain management. This site explains five basic components of supply chain management. Those components are plan, source, make, deliver, and return. Each is explained in detail to better understand how supply chain management works. Finally this reference gives solutions that can have global impact by using SCM. Pseudonym: macelp CommentsThis article gives a look into CRM is changing because of social media. People are not just using telephones to communicate. The internet is playing a major role in the way CRM is used. Pseudonym: eanais88 CommentsIt has good information that helps to understand better the topic with images and details. Pseudonym: Koenigsegg CommentsMobile devices are getting a further boost in their capacity. Pseudonym: ZaAl CommentsHow ERP is a management software that stores and manage data for business. It tracks business resources, status of the business and shares data to different department. ERP facilitates businesses communication. Pseudonym: Andromeda17 CommentsThe website provides information about the future of CRM. It also includes a video and describes the importance of developing a relationship with customers. Pseudonym: Marz CommentsThis website explains the meaning of customer relationship management, which is the interaction a company has with its customers. This often helps the business understand the customer. Pseudonym: Cember CommentsThis is a great article on ERP that is informative and thorough. It covers what an ERP is and how to implement an ERP systems. I believe it is a great supplement to this chapter. Pseudonym: ccminie123 CommentsFor this chapter I found on this website the advantages and disadvantages of having an enterprise business system. Pseudonym: Fierro8 CommentsBusiness data is becoming hard to find, so you can't really use it. Google and Bing have rised 10.7 million dollars to start a company "Thoughtspot", where data can be found easily and be used correctly. Pseudonym: Shorty915 CommentsThis website goes over how the Defense Logistics Agency of America is currently making use of enterprise business systems. It also lists the current projects that EBS is composed of such as energy convergence which the website also goes into detail over. Pseudonym: TinyTots CommentsThis website gives good information on what ERP is and also other links to look at. It also gives more details on ERP and goes into other aspects of it. Pseudonym: Asa92 CommentsA good representation of how EBS apply in the real world and how important and valuable they are Pseudonym: Xiit92 CommentsThis is a great website for suply chain managemente. The entire website is focused on SCM. It has news, critical topics, guides, blogs, white papers, webcasts and articles, all of them related to suply chain management. It is a great website. Pseudonym: 7631mus50 CommentsThe new system is creating new ways that bring more efficient, effective and reliable supply chain support to America’s military services and warfighters. Pseudonym: 7631mus50 CommentsThe new system is creating new ways that bring more efficient, effective and reliable supply chain support to America’s military services and warfighters. Pseudonym: Basketball21 CommentsI was very interested in enterprise resource planning and what were the disadvantages in using this. I went ahead and looked for more information and found this article that talked about them in a very simple way. I also talked about the advantages but there was nothing different than what you had explained as far as advantages. Pseudonym: princess13 CommentsThis is an article written by Mosad Zineldin, School of Management and Economics, Växjö University, Växjö, Sweden, and the purpose of it is to examine and develop a better understanding of triangle relationship between quality, customer relationship management (CRM) and customer loyalty (CL) which might lead to companies' competitiveness (CC). It really explains how the CRM works and gives examples of it. Pseudonym: BAMBOO CommentsIn this website (wikipedia) I learned more about what CRM means; which is a system that manages a company’s interactions with current and future customers. You need to use technology in order to organize, automate, and synchronize sales, marketing, customer service, and technical support. Pseudonym: belfortGOAT CommentsThis website details why enterprise systems are needed and how IBM can help. Enterprise business systems are very important as data grows and information expands. Pseudonym: BabySquirrel CommentsEBS is a group of integrated systems, such as hardware and software, that work together to complete day-to-day business tasks. These systems also help mangers organize customer relationships and sustain data of each customer. Pseudonym: brem92 CommentsInformation saved in paper could cause a big problem and get lost faster. Pseudonym: Leon voss CommentsThis page gives out the true meaning of supply chain management and how it is used in the real world. Pseudonym: princessblue4 CommentsIn this page you can know more about CRM and how this programs works in sales and marketing. Also, you can know more information about the customer service and support they have. Pseudonym: bk201 Commentsan article about the sale of an enterprise system of motorola. Pseudonym: cd26493 CommentsERP provides an integrated real-time view of core business processes, using common databases maintained by a database management system. ERP systems track business resources—cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across the various departments (manufacturing, purchasing, sales, accounting, etc.) that entered the data. ERP facilitates information flow between all business functions, and manages connections to outside stakeholders. Enterprise system software is a multi-billion dollar industry that produces components that support a variety of business functions. IT investments have become the largest category of capital expenditure in United States-based businesses over the past decade. Though early ERP systems focused on large enterprises, smaller enterprises increasingly use ERP systems. Organizations consider the ERP system a vital organizational tool because it integrates varied organizational systems and facilitates error-free transactions and production. However, ERP system development is different from traditional systems development. ERP systems run on a variety of computer hardware and network configurations, typically using a database as an information repository. Pseudonym: -Henry0924- Commentsexplains how the fuzzy sets theory applies to rice cookers. this theory laid the groundwork for fuzzy logic Pseudonym: grumpy_diver CommentsThis website lists and discusses the top five benefits of a CRM system. It is published by a company that offers consulting services, so it is written like an advertisement. Pseudonym: asortiz CommentsSupply chain management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage, which was explained during chapter 8. Some examples of supply chain management could be design, manufacturing, packaging, etc. Retail companies become involved in supply chain management in order to control product quality, inventory levels, timing, and expenses, such as Wal-Mart. Pseudonym: Fefe CommentsThis website gives the principles, strategy, and applications of CRM Pseudonym: Fefe CommentsThis website gives the principles, strategy, and applications of CRM Pseudonym: jvizcar3 CommentsThis web site explain what CRM is and also, give some explanation of the principle goal of CRM in an easy way to understand. Pseudonym: CO12 CommentsThis website goes into detail about business intelligence and the history of it. It also talks about data warehousing. Pseudonym: 170792lrsr CommentsThis website informs about the importance of supply chain management and how jobs are on the rise. It also explains how businesses are focusing more and more on supply chain management than other areas. Pseudonym: SanAntonio CommentsIt is a site dedicated to providing software for customer relationship management. The site gives a video for multiple ways to improve customer relations. Pseudonym: SanAntonio CommentsThis site is dedicated to giving all news related to e-commerce. The site can be navigated by topic or by what is most popular at the time. It would be useful for anyone who wishes to stay current. Pseudonym: OEOPT2009 CommentsThis page talks about the cost of ERP software and gives alot of details on this Pseudonym: Denise CommentsThis company is releasing a cloud-based supply chain software that presents itself through a set of sleek applications. The software generates graphical displays of the supply chain that allow managers to quickly identify problems and quickly get products out. The leader of the software company says that he developed the cloud based system to go along with the rest of business that is moving to the "cloud". Pseudonym: bookworm29 CommentsThis webpage compares a bunch of SCM software and talks about the advantages and disadvantages of both. Pseudonym: 508254 CommentsThe definitions is a clear understanding to the topic. Although the colors do not work well since the letters are green. Pseudonym: yaako23 CommentsThis is an Article addressing Customer Relationship Management (CRM). It specializes in helping organizations to develop an exemplar CRM and the contribution is gratefully acknowledge. It explains why CRM is very important and how companies can achieve the desire relation with their customers. Pseudonym: zar23 CommentsThis page breaks down what enterprise e-business is all about. It really goes into detail and makes the reader understand what exactly is enterprise e- business. Pseudonym: MATRIX CommentsThis website shows how the CRM field has increased dramatically over the years and how customer service is very critical to the success of a business. Pseudonym: dv1429 CommentsTerminal cost is a big factor of why the US has not switched over to chip enabled cars which are much more secure. Pseudonym: eanais88 CommentsI found this site very interesting because it has many recent news of how artificial intelligence is becoming popular. Pseudonym: coti CommentsE-commerce systems provide the ability to purchase and sale of goods, payment orders, service maintenance, generating prices subject to various conditions Pseudonym: BabySquirrel CommentsA decision support system assist managers gather information in the area of their field and help them make logical decisions based on the data. DSS can also aid in the projection of sales in a new venture. Pseudonym: Ailany06 CommentsGood information Pseudonym: cmarq101 CommentsThis website talks about the supply chain management definition and how we can resolve a problem with this important subject.Supply chain management is the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service and deliver it to customers. Pseudonym: TopFlight27 CommentsThis website explains what Customer Relationship Management. It also explains why CRM is important in sales and marketing and the importance of CRM and cloud computing. Pseudonym: Andromeda17 CommentsThe website defines what business intelligence is. It also provides different links of more information to related topics. Pseudonym: cobb CommentsThis site includes more information on electronic data interchange, a part of enterprise business systems and talk about benefits to businesses. Pseudonym: Ailany06 Commentshow it works within a certain agency. Pseudonym: macelp CommentsThis article goes over frame-based decision making and how it used in logical reasoning. Pseudonym: happyguy CommentsHelps define PRM in detail Pseudonym: duck04 CommentsThis website explains how to make loyalty programs successfully work. It also provides detailed explanations of how such programs are beneficial to businesses. Pseudonym: Dr. Claw CommentsThis is a website for a company named Zangusa that helps businesses intergrate Enterprise Systems. This page give an explanation of what enterprise systems can do for a potential company. Pseudonym: dv1429 CommentsDecision Support Systems are everywhere in business. Pseudonym: turyboii CommentsThis website breaks down what a neural network is and what it does. It also explains what they are used for Pseudonym: mario7 Commentstwo different companies in other countries can electronically exchange documents. Pseudonym: DjangoUnchained20 CommentsGives insightful information about SCM Pseudonym: Rude:Buoy CommentsBrief article of how enterprise systems are being integrated in everyday business activities. Pseudonym: bntFalas6een CommentsThis link provides a brief explanation about enterprise business systems such as explaining what it is composed of Pseudonym: h1993 CommentsThis link provides information on customer relationship management and explains things such as how crm is used today, the impact of technology on crm and the benefits it has Pseudonym: Jad8 CommentsThis is a blog post that starts off by giving some good numbers on how much a loyalty or retention program benefits a company. Then it goes through seven strategies that businesses are currently employing to try to retain more customers. It goes in to good detail and is easy to understand. Pseudonym: TX Trooper CommentsOracle as mentioned for chapter 7 is a website that provides many services that include customer relationship management, e-business applications and much more. Industry focus, insight, innovation, integration, infrastructure. Pseudonym: gamma CommentsExplores a theory that customer loyalty programs are actually bad for a business in the long term. Pseudonym: Denise CommentsThe information system is capable of giving detailed overviews that include major drivers, restraints, challenges, opportunities, current market trends, estimates, and forecasts. This product offers a 10% customization for early buyers. Ultimately, this decision support system helps to reduce medication errors and integrate clinical data repositories with workflow systems. Pseudonym: sonnybrix CommentsIn this article they explain how to successfully integrate enterprise content management (ECM) with enterprise resource planning (ERP), using accounts payable (AP) as an example. Pseudonym: bebin CommentsTalks about what enterprise business systems and the projects that they have; for example Inventory Management and Energy Convergence. Pseudonym: Radar O'Reilly CommentsThe website gives a very detailed, in-depth explanation of CRM Systems, their goals, purposes, benefits, and costs. Pseudonym: Mockingjay CommentsWith the expansion of the internet, this definition states businesses need to secure the storage and analysis of the customer's data. Companies must have secure protection against cyber criminals and identity theft. Pseudonym: jblanco704 CommentsThis site help beginners sales leaders what, why and how empowering their inside sales team to achieve peak performance and the importance of social media today. Pseudonym: 11K23E13Q Commentsit explains what a SCM is Pseudonym: villa175 CommentsThis site gives a well detailed explanation of what supply chain management is. It talks about its functions and how it adds value to a company. Pseudonym: KGA2014 CommentsThis is a very good website to understand the concept of enterprise business systems a little better. It provides good information and diagrams. Pseudonym: af90 CommentsI mostly liked how this website is very dynamic and provides with several links, its colorful and very illustrative. I found very helpful percentages on sales, customers and productive employees as well as the importance on developing a CRM software for a company; even though it is a small or big business. Pseudonym: Fierro8 CommentsThis article talks about how decision support systems are entering the medical field. In debate the MDSS is currently just using this system to anaylize and look at different situations. In the future they expect to make their clincal decision threw the medical decision support system. Til now the must wait to make sure this system can give the right results to each of the patients they attend. Pseudonym: Lula12 CommentsIt is a website offering marketing fulfillment services. It includes a list of what they offer and the information needed to contact them. Pseudonym: dareliari CommentsIt gives an in more depth on what supply chain management is. I liked the powerpoint explanation better. Pseudonym: Shorty915 CommentsThis website gives you a breakdown over what's what when it comes artificial intelligence right now and also goes over how it may affect your very own business. Pseudonym: Heisenberg CommentsGives a good view of what Supply Chain Management is and what is does for a company Pseudonym: Saman02 CommentsI brief abstract of a book that describes the role of information systems in supply chain management. Pseudonym: Megatron CommentsThe article goes into detail about the importance of supply chain management. Pseudonym: Jrhernandez CommentsThis sites explains what is customer relationship management and the importance to a business, also several of its types and variations. Pseudonym: aliven2014 CommentsThis website describes further more what customer relationship management is. It also provide it is useful for marketing and customer service and describes the characteristics of CRM. Pseudonym: Ua1209 Commentsshe talks about the enterprise system and their automation system using oBIX (Open Building Information Exchange). Pseudonym: CRONALDO7 CommentsThis article talks about the importance of implementing enterprise systems, how to manage them, and how they contribute to a firm's success. Pseudonym: utepztmp9 CommentsThis web page, describes in detail what a Customer Relationship Management software is. First it describes the software and its uses within businesses and the different fields within the business that helps for example management and marketing and customer support. Then, it explains how today this software affects everyday business interactions with its customers. It also explains how the software, today, can be customized by the user in order to meet needs of customer or user. And last, at the bottom of the page, it lists the most frequently asked questions about the software. Pseudonym: bk201 Commentsinteresting opinion about AI and probably based on a movie that came out recently. Can a man fall in love with software? that is the trend. Pseudonym: Karlaa7292 CommentsAmerica's combat logistics support agency Pseudonym: Karlaa7292 CommentsA Brief History of Decision Support Systems Pseudonym: miniondave CommentsThis article informs us about the most functional reward loyalty programs. The most popular is the "Simple Points System," it gives the most value to the frequent customers with the advantage of receiving discounts or free products. Pseudonym: vjimenez2 CommentsThis scholarly article explores the benefits of of loyalty programs and short term promotions such as discounts and reduced shipping in order to retain and motivate their customers to keep buying. Pseudonym: recasa CommentsIt gives a great explanation of what is CRM and how it works. Pseudonym: markapple0507 CommentsThis website talks about Hooters, and their new Loyalty program, which they recently started. They hope to bring in more business by offering customized discounts, rewards and promotions Pseudonym: asortiz CommentsBusiness Intelligence refers to competencies, processes, technologies, applications and practices used to support evidence-based decision making in organisations. This website give us some examples such as Analysing customer behaviours,predicting sales and financial performance, Risk analysis, and many more. It also mentioned 5 important steps in order to become an Intelligent Company; and all this is related with chapter 10 (Decision Support Systems) which was viewed in class. Pseudonym: Blue Moon CommentsA decision structure is a simple and powerful tool for organizing decision processes. Decision structure is a procedure to follow when a decision is needed can be specified in advance. The following website is helpful with better detail on decision structure. Pseudonym: mario7 Commentsmaking use of new opportunities and implementing an effective strategy can provide a competetive market advantage Pseudonym: turboii CommentsInteresting article about Verizon Wireless Company and its operations about data mining. Pseudonym: grumpy_diver CommentsThis article discusses computer neural networks and their capabilities. The article talks about how computers were linked together and taught how to recognize cats on the internet. The research shows that there is great potential to what neural networks can accomplish. Pseudonym: Koenigsegg CommentsWhy not use a computer to understand a human? They will be able to find what you want, even before you want it. Pseudonym: Mockingjay CommentsThe website outlines the primary goals and benefits that are associated with a DSS and how the system allows management to make more efficient and effective decisions. It also provides a brief description of the evolution of the Decision Support System. Pseudonym: Broncos87 CommentsAccount management is a person who is in charge of trying to maximize sales and help a company manage there company to the highest potential Pseudonym: BasedDog CommentsThis study tracks trends in CRM deployment/practices and provides some recommendations. Pseudonym: 88qwerty Commentsan interesting website Pseudonym: zigma1220 CommentsCRM is a great tool to improve business because is a way to organized information about their costumers and make it simpler to know what are their preferences. And not only that but be closer of their business partners. Pseudonym: Elopez04 CommentsThis article talks about technologies in the Ebusiness field.In addition shows strategies of this new business. Pseudonym: TxBell11 CommentsChapter 8, was interesting because it focused on the strategies businesses have to keep the best customers. I thought it was important to learn about other point of views concerning CRM. This webpage provides very usefull information, as not only provides the explenations of the different trends but also the then and the now of the CRM. Pseudonym: espno007 CommentsGood article about SugarCRM Inc. which is a company that concentrates on businesses to give the most extraordinary customer experience. Pseudonym: Mlle.C CommentsThis site's article gives an introduction to Enterprise Resource Planning. It explains how many situations can be easily managed with ERP. It also includes a video with a illustrated introduction: http://www.youtube.com/watch?v=IcgJk12h8aQ Pseudonym: phantom CommentsThe Partner Relationship Management (PRM) is a strategy for companies to make easier the communication. PRM enables companies customize administrative task by making any real time information available to all partners via internet, that way partners can interact and work with other partner using the internet. Pseudonym: phantom CommentsThe Partner Relationship Management (PRM) is a strategy for companies to make easier the communication. PRM enables companies customize administrative task by making any real time information available to all partners via internet, that way partners can interact and work with other partner using the internet. Pseudonym: ricalavi2 CommentsBusiness application of enterprise resource planning Pseudonym: Watermelon CommentsThis website explains the meaning of CRM. It provides industries perspective of CRM. Pseudonym: marielymendoza CommentsThis website gives a brief explanation about enterprise resource planning common process and data model. Pseudonym: chats7 CommentsThis webpage is another explanation of what CRM IS. Pseudonym: Vietnamese CommentsTHIS website explains the CRM. it also explains about the CRM Strategy Pseudonym: seashell CommentsThis is an advanced system for enterprise resource planning. It give an insight as to what a business needs to be successful in it. Pseudonym: harmon1982 Commentsi like the way this page shows the different examples because it explain so well to undertand since the beginning, implementation, advantages to disavantages. Pseudonym: hesbee CommentsGave more detailed explanation on Electronic Data Interchange (EDI). Pseudonym: Mlle.C CommentsThis article gives various tips to businesses who manage e-commere, through their own webpages. It gives you a better idea of what e-commerce is. Pseudonym: lrodr40 CommentsThis website describes what enterprise business system is, not very helpful website. Pseudonym: Gringo19 CommentsA definition and explanation of partner relationship management Pseudonym: Armando0510 CommentsThis article is very intersting and actually is helpful if you have a company that need to retain cusomers and call new ones. Pseudonym: TC13 CommentsThis website helps you better understand what customer relationship management (CRM) is. Pseudonym: chango4 CommentsThe webpage describes very well what supply chain management and its components are. It is integrated by five areas, which are plan, source, make, deliver, and return. Pseudonym: jcdmb1019 CommentsI liked this site because it gives information about customer relationship management, yet it keeps it simple and short. It also gives some examples of how CRM is incorporated today. Pseudonym: Anna CommentsWell detailed information about the topic provided. Pseudonym: Marlene Terrazas CommentsThe article explains how to link different type of components in the business with enterprise business Pseudonym: Striker13 CommentsThis website, Forbes.com, provides 11 examples of ineffective CRM systems being used and explains how they can be used effectively. Pseudonym: BarbaraNell CommentsIBM is now providing massive storage space for data online, for a fee. They also provide data for a fee. Offering all the storage and maintenance, assuming all the risk (providing security.) Pseudonym: vch23 CommentsA short but interesting article with a good explanation about CRM. Pseudonym: Mickey19 CommentsAs I say before, this webpage has been very helpful for me, to understand all the definitions. It contains some slides that are very helpful, and it helps me understand how Enterprise Business Systems works. Pseudonym: zoom24 Commentshere you can see the definition and meaning of enterpise business system. Pseudonym: totx4119 CommentsThis article addresses if customer relationship management is effective. The results show effective commitment and loyalty programs and provide economic incentives for both the business and its customers. Pseudonym: mrsangryowl CommentsThis website is a good resource since it is from a college website as well as written by a professor who has a PhD. This website describes supply chain management very well and gives great detail. Pseudonym: Lampard55 CommentsAn article about small businesses having opportunities to offer customer loyalty programs with apps that are inexpensive and in turn boost customer retention and grow their customer base. Pseudonym: JME0912 CommentsA pretty good powerpoint on enterprise systems Pseudonym: isacesquivel CommentsThere are significant software changes and improvements for the OSCM field. They are now able to monitor all operations in real time and can fix any discrepancy a lot faster thanks to this software. Real-Time Supply Chain Pseudonym: Onrole8911<3 CommentsOne of the parts that stand out to me more was the supply chain management. This makes business work, as well us it connects to us a lot. In a reason study it has seen that in California the employment rate dropped drastically. The supply chain affects a lot us not knowing how. Pseudonym: jl.delc CommentsIt really called my attention this unique way of keeping track of the entities that people is interested of. It facilitates the communication and as it says is simple effective and flexible. Pseudonym: Clark Kent CommentsThis website is very similar with chapter 8, the best things is that this website includes a short explenation of each topic in enterprise business system. Pseudonym: miaama9 CommentsAfter covering it in the chapter, I was interested in learning more about what makes certain loyalty programs better. This site breaks it down and gives 7 different types of programs that are successful. Pseudonym: bugwithani18 CommentsBasics about Electronic Data Interchange, with diagrams. It also has more information just a click away. Pseudonym: RE1211RR CommentsThis website is very useful and easy to understand the CRM and have some examples Pseudonym: sm2468& CommentsThe article talks about a PRM strategy implemented with robust systems, processes and proceedures that can enable a vender to manage partner relationships through out the partner life cycle. It talks about a strategy, not a system, and it also mentions the benefits of PRM, collaborative marketing strategy, and why PRM is no longer enough. Pseudonym: JonahHill CommentsThis article explains how the General Fund Enterprise Business System (GFEBS) is moving the Army toward a more fiscally responsible cost management culture. Pseudonym: BBW69 CommentsThis webpage provides a detailed list and explanation of the benefits of implementing an ERP system into a business. ERP's, as described by this article, help to, "manage the basic commercial functions," of a business. The areas of business an ERPs can help are planning, inventory/materials management, purchasing, manufacturing, finance, accounting, human resources, marketing and sales, and services. Pseudonym: Hannah Hunt CommentsThe article describes how clothing store Zara is able to get new clothes on trend in stores insanely quickly. Zara utilizes supply chain management which allows it to produce new products fast. Pseudonym: zlatan CommentsThe article underlines the importance of CRM in the new digital world. The author says that although you might have a picture of what the costumer searches on your webpage, you need to know all the searches he does online. You need to know what are the costumer’s needs and their preferences on the web. Pseudonym: luna493 CommentsThe article explains that CRM is one of the most talked about concepts in IT.Unfortunately, because of the lack of knowledge in integrating the information received by CRM, companies are not seeing the sales return they expected. Pseudonym: strawberry CommentsThis website contains an article on CRM. It gives a clear definition and answers many questions such as: "What are the goals of CRM? and HOw much to CRM cost?". I found this article very helpful and easy to follow. Pseudonym: thaliaexists CommentsI really like this video because it is short and to the point about EDI and has really cool animation to go along with it Pseudonym: 083010 CommentsExplains what a partnership is and what a partnership model stands for and how it helps us in our future partnerships. Pseudonym: funky54 CommentsThis review is based off the customers response of the rewards Southwest Airlines offers. It shows the difference between other airlines and southwest in the way that Southwest tends to give more points for the miles flown. It explains that the loyalty between customers and the rewards program is successful because it accommodates to peoples' every day needs. Such as, short business trips, family vacations, and bring kids home from college; this makes the airline relationship with customers very personal. Pseudonym: Dumbo CommentsThis site defines enterprise resource planning and illustrates why it is good for a business. Pseudonym: oneal CommentsThis article summarizes the 40 years of research findings of decision support systems. This website chronologically explains the origin, theory development, and decision support system implementation. Pseudonym: SummerLove CommentsDLA currently employs the Enterprise Business System (EBS) across much of its supply mission area. Pseudonym: Benito Juarez CommentsCRM guru Randy Harris says that CRM has gone through three phases of evolution and is now entering its fourth phase. The first three were technology, integration and process. Phase 1: Technology the automation of what had previously been handled manually, including the customer database and customer communications. Phase 2: Integration organizations start to direct their operations toward providing customer satisfaction and create links between various operating sections that share information and facilitate customer service. Phase 3: Process organizations begin to restructure themselves around their customer relationships, rating their efficiency on the degree of customer satisfaction created. This is the current phase of CRM. Now that we reached stage three the CRM systems that are in use are automated, highly-refined structures. Most of them however are based on assumptions that are increasingly proving to be doubtful. For many years it was assumed that past customer behavior could be used to predict future customer behavior, that traditional value propositions would remain in place forever, and that just by improving customer relationships we could ensure customer retention. But in recent years these assumptions have become victims of the increasing application and success of better and more effective CRM systems. We�ve found that the behavior of customers changes rapidly as markets create new purchase opportunities and as alternative means of obtaining satisfaction arise. Value propositions have changed significantly as competition across all markets has increased, and every customer relationship is susceptible to better solutions. Unless we really know our customers - more than just what will influence them to make a purchase, we risk creating organizations that are incapable of achieving optimum profitability because they don�t � or can�t because of their structure deliver what the customer really wants. The fourth phase of CRM that were now entering is called customer-driven CRM. Customer-driven CRM systems require a business to first understand its customers, then to design systems and infrastructure that will provide them with exceptional and satisfying experiences both during and after purchase. Customer-driven CRM looks for answers to some very important questions. What will our customers buy? When will our customers buy? What will make our customers buy? How much will our customers pay? What creates value for them, and if we create value will this bond them to us? Once it has the answers to these questions the business actually re-invents itself to provide everything that will acquire customers and retain them. If over time the answers to the questions change, the business will change as well. In effect, the customer determines the structure and systems of the business. Pseudonym: jvill283 CommentsIn this chapter, supply chain management was mentioned a few times and the website I found describes what it is, what it's purpose is, and also who runs the largest supply chain which is the Department of Defense. This pdf file supplies the reader with tables and charts to explain how fulfilled the customer was in a variety of services. Pseudonym: 91dasher CommentsGoing beyond the definition of customer relationship management, this website notifies of 11 of these systems that are not recommended for a company and gives detailed explanation of each. Pseudonym: phatlex Commentsgives a good idea of all the sub levels expert systems are under. Pseudonym: Isamara CommentsIf you want a quick definition of this term this site will give you a quick insight on what it is and how it works Pseudonym: isacesquivel CommentsThis article discusses in depth the integration of these systems throughout all modern business. It is imperative to understand the revolutionary out comes of EBS. Outstanding article. Pseudonym: mmedi06 CommentsThis article was very interesting in providing plenty of information on E-business Systems. Pseudonym: Acts238 CommentsThe web site is a encyclopedia type web which gives all the information you need to know about electronic data systems. It's gives a general description of different aspects of electronic data systems. Pseudonym: Acts238 CommentsThe web site is a encyclopedia type web which gives all the information you need to know about electronic data systems. It's gives a general description of different aspects of electronic data systems. Pseudonym: Arone Carruthers CommentsFor bigger businesses they might use CRM software to send out those personalized emails we get from various retailers.They also use CRM to find out what people are saying and reviewing companies within social media. CRM softwares can gather real data and demographics from the consumer world and find out where the business is currently standing in the customer world. As businesses continue to grow it becomes very important that they maintain and keep track of their current relations with their customers Pseudonym: AA756 CommentsThis website has different links to different articles all having to do with various enterprise systems. Pseudonym: lrthcis1 CommentsThis webpage explains what a neural network is and it provides examples of it. It also explains where a neural network is applicable. Pseudonym: Frozen2014 CommentsThis website has many links to other pages where the information is easy to understand. I clicked on the CRM Systems link. I enjoyed it because I am a visual learner it has demos that explains it and made it much easier for me to understand the information. Pseudonym: kevin hart CommentsIt had me really intrigued with how everything works. Pseudonym: Z06Ken CommentsCRM is a system that provides support to current and future products, and customers. CRM have many features that allow users to distinquish products from one another. Features, Support, Pricing, and Demonstration periods is information that vendors present information in person and on their websites for sale. The Following is the most important information to take from this site. It is how to implement a CRM system. "1.Make a strategic decision on what problems you want your CRM system to address, what improvements or changes it should bring in the business processes of the organization. 2.Choose an appropriate project manager. Typically IT will be engaged, however a manager with a customer service/sales and marketing business focus should be involved, as the impact of the project will be mainly on the business side. 3.Ensure executive sponsorship and top management support. 4.Empower team members with the required authority to complete the tasks. 5.Select the correct implementation partner. They must have both vertical and horizontal business knowledge, as well as technical expertise. 6.Define KPI's that will measure the project's success. 7.Use a phased approach. Work towards long-term enterprise-scale implementation through a series of smaller, phased implementations " Step by step guide on how to accomplish this. Customer Relationship management is very important in a company because there is always something new that needs to be put out to the public and having someone designated for this role will elivate some of the stress on the manufacturinga nd the sale company. Pseudonym: Sury CommentsThis webpage describes what it an Electronic Data Interchange (EDI) is and explain the process which allows one company to send information to anoth.er company electronically rather than with paper. Pseudonym: Batman CommentsVery long but helpful Pseudonym: LEBRONJAMES CommentsIncentive programs motivate the consumer to continue shopping with that certain store in return the consumer receives rewards/points. It is a very good strategy to hold on to loyal customers and give them back for shopping with that certain company or brand. It is also a great marketing strategy because the company advertises specials and products via email to those who are enrolled in a loyal program. Pseudonym: Draske Commentsdecent site. good bit of information on ENERGY CONVERGENCE (EC)too. Pseudonym: SummerDays CommentsThis website explains what CRM databases are and what they are used for. It gives a pretty clear description of what CRM's are and gives clear examples that helps the reader make connections between the examples and what CRM's. Pseudonym: Acct92F CommentsCustomer relationship management is being changed in many ways. This article gives and interesting perspective on how the cloud software is doing that. Pseudonym: Helena Stroud Commentssupply chain Pseudonym: Fuuse CommentsProvides well insight into supply chain management and the business foundation that it encompasses. Pseudonym: ja0911 Commentsgood definition!! Pseudonym: tequilasunrise Commentsvery interesting information about the topic. Pseudonym: DJCTreyCinco Commentsshows what uses it has outside of business activities. Pseudonym: SerPrime CommentsDetails the importance of establishing strong relations between customers and sellers Pseudonym: Helena Stroud CommentsBusiness Intelligence Pseudonym: Pitbull1 CommentsIf you are want a successful business, you must read. Pseudonym: Yaya92481 CommentsGood Information. Pseudonym: CDJ24 CommentsProvides history of EDI as well as examples that are in use. Pseudonym: CDJ24 CommentsProvides more in depth description of fuzzy logic. Also provides examples and its use in the modern day software. Pseudonym: crazy CommentsGreat reading. It describes ERP more deeply. Pseudonym: 2jayzee Commentsshort article Pseudonym: 2jayzee Commentsshort article Pseudonym: Jessica CommentsGood and clear information Pseudonym: Jessica CommentsGood and clear information Pseudonym: pooh213 CommentsThe first reason the website is the same similar to the one discussed in class. The 2nd two did not Pseudonym: kevin hart CommentsIt had a lot of information. Pseudonym: rivermonkey0726 CommentsIt did not give enough information on the details of CRM. Pseudonym: GirlAlmighty5S CommentsThis article talks about DSS (Decision Support System. It says that DDS can be successful because within every organization there are three levels of organization which are strategic, administrative and operational. The system can detect the problems given the right information and can support decision making. This article also enlists 3 types of conditions, certainty, uncertainty and irrigation. Certainty meaning showing us everything in advance before the decision, Uncertainty is the opposite of certainty having no odds of consequences of decisions. This is why it is important to know how to use DSS and to apply it to come up with a good decision. Overall, I liked the article but I got a little bit confused at times. I think there should had had more examples. Pseudonym: dgrove CommentsA detailed description of SCM. Pseudonym: Hannah Montana CommentsThe article briefly explains customer relation management. Pseudonym: elwizzo15 CommentsStructured decision making, or SDM, is an organized approach to developing and evaluating creative alternatives Pseudonym: Jessica Commentsthe page offers a short but well description about the topic, what is for and why we need it. Pseudonym: Reyna<3 CommentsArtificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans Pseudonym: Reyna<3 CommentsCRM is a term that is often referred to in marketing. However, there is no complete agreement upon a single definition. Pseudonym: pollo92 Commentsthe site gives a brief yet helpful explination of the concept CRM Pseudonym: Draske CommentsVery detailed Pseudonym: uerka007 CommentsThis is a great website to give some additional insight on ERP. Pseudonym: mmmmm CommentsEnterprise Resource Planning is a vital component of a succesful company. Pseudonym: geev12 CommentsThis is a good summary on how EDI can be implemented in our daily lives. Pseudonym: gold46 CommentsThis website provides for information on what CRM is and how it can be applied through the course of business. Pseudonym: beniquajones CommentsThis website was very organized but it did not give too much information only the basic definition of SCM which is the process of materials, information, and finances as they move from one area to the other. I would recommend to make the website more user-friendly. Pseudonym: Penny5 CommentsThis webpage helped me understand more in depth EDI and how it works. I was really helpful. Pseudonym: Penny5 CommentsThis website helped me understand what is artificial intelligence and how it works. It has a lot of information and was difficult understanding but once understood it was really helpful. Pseudonym: Perla1043! CommentsTells the power of SCM Pseudonym: Saydie CommentsERP is a software that takes integrated applications to manage a business and operate certain office functions. ERP software integrates all aspects of operations such as product planning, development, manufacturing, sales and marketing. Some trends include mobile ERP which allows executives an employees access to real time information anytime, anywhere. Second, is cloud ERP which is on the rise due to increasing popularity with the cloud. Third, is social ERP which is ERP that is embracing the advancement of social media in business. Pseudonym: El Barto CommentsThe definition, software, market, trends and challenges of CRM. |