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Question 1:    What is a strategic IS?

                         A system that helps reduce a competitive disadvantage
                          A system that provides Competitive Necessity
                          A system that provides Competitive Advantage
                          A and B
                          A and C

Question 2:   A firm can survive and succeed in the long run if it successfully develops strategies to confront five competitive forces that shape the structure of competition in its industry. These are:

                         Rivalry of competitors within its industry, threat of new entrants, threat of substitutes, the bargaining power of customers, and the bargaining power of suppliers
                          Rivalry of competitors within its industry, growth strategy, threat of substitutes, the bargaining power of customers, and the bargaining power of suppliers
                          Rivalry of competitors within its industry, alliance strategy, threat of substitutes, the bargaining power of customers, and the bargaining power of suppliers
                          Rivalry of competitors within its industry, threat of organizational change, threat of substitutes, the bargaining power of customers, and the bargaining power of suppliers
                          None of the above

Question 3:    Competitive Advantage includes:

                         developing products that give a company a superior business position relative to its competitors
                          developing services that give a company a superior business position relative to its competitors and other competitive forces
                          developing capabilities that give a company a superior business position relative to its competitors
                          A and B
                          All of the above

Question 4:    Which of the following is a factor influencing competitive forces?

                         The threat of new entrants
                          The possibility of acquisition
                          The development of new industries
                          The collapse of other industries
                          All of the above

Question 5:    Which of the following is a factor influencing the structure of industry competition?
                         Number of competitors
                          complexity
                          capacity
                          All of the above
                          A and C

Question 6:    Your text outlines five basic competitive strategies that it can use to counter the threats of competitive forces that shape the structure of competition in its industry. Becoming a low-cost producer of products and services in an industry is an example of a(n):

                         Cost leadership strategy
                          Differentiation strategy
                          Innovation strategy
                          Growth strategy
                          Alliance strategy

Question 7:    Which of the following is a competitive strategy?
                         Value chains
                          Product differentiation
                          Industry concentration
                          Increased profit margins
                          Growth potential

Question 8:    In addition to the five basic competitive strategies, there are several key strategies implemented with information technology. Which of the following is NOT one of those key strategies?

                         Locking in customers
                          Building switching costs
                          Divestments to leverage information technology
                          Raising barriers to entry
                          Leveraging investment

Question 9:    A virtual company is one which:

                         can operate in virtual real time
                          use self-directed cross-functional or multidisciplinary process teams
                          is a 'learning organization'
                          uses information technology to link people, organizations, assets, and idea
                          All of the above

Question 10:  What is the difference between explicit and tacit knowledge?

                         explicit knowledge is the 'how-tos' of knowledge, which reside in workers; tacit knowledge is data and documents
                          explicit knowledge is data and documents; tacit knowledge is the 'how-tos' of knowledge, which reside in workers
                          explicit knowledge is information which can be stated; tacit knowledge is implicitly inferred
                          explicit knowledge is data which is available to employees; tacit knowledge is restricted to management
                          none of the above